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Hotel AC Palacio del Carmen, Autograph Collection *****

Santiago,  Spain

Phone: +(34) 981552444 Fax: +(34) 981552445 E-mail:: pcarmen@ac-hotels.com

Price: 115 - 190 € (Average)

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Rating by guests: 9.0 Based on 16 reviews

This emblematic and luxurious hotel, in the ancient Convento de las Oblatas, enjoys an ideal location, positioned only a few minutes on foot from the old town of Santiago de Compostela, and within a very peaceful zone. The building, which has conserved all its original architectural and artistic style, also boasts all the services of an establishment of luxury and boasting a sublime standard of cuisine. Spacious and well-equipped rooms aim to offer maximum comfort and a feeling of well-being. Among its facilities include a gym, sauna, Turkish bath and a free coffee shop, open between the hours of 23:00 and 07:00. “El Camelio” is an avant-garde restaurant with a delicate, signature cuisine; combining the finest flavours of typical Gallegan products and a select wine list. There are also large function rooms available for the staging of conventions of the highest standard. The rooms boast a number of little extras for your comfort; including extra cushions and built-in reading lamps on the bed, wireless internet connection (fee required), individual climate control free soft drinks from the mini bar.

Room Services
  • Rooms: 74
  • Telephone
  • Television: international channels
  • Hairdryer
  • Minibar (free)
  • Climate control
  • Internet connection: wireless
  • Towel changing: daily
  • Bed linen changing: daily
  • Housekeeping: daily
  • Bath robe
Main facilities
  • Rooms: 74
  • Parking: hotel owned
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection: wireless
  • Television
  • Garden
  • Sauna
  • Central heating
  • Lounge
  • Hot water
  • Air conditioning in common areas
  • Business Center
  • Steam room
General services
  • Rooms: 74
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Room service: 24-hours a day
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel AC Palacio del Carmen, Autograph Collection
Oblatas, s/n (15703) - Santiago (Spain)

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Overall rating:  9.0 Based on the last 16 of 16 reviews

Would you recommend this hotel?

  • Yes: 93.8%
  • No: 0.0%
  • I don't know: 6.2%

Rating by subject

  • Cleanliness: 10
  • Location: 8.7
  • Common facilities and services: 8.5
  • Staff: 10
  • Quietness: 10
  • Room: 8.8
  • Value for money: 8

August/2009 Someone from Zaragoza thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: En general, todo. Instalaciones, servicio, personal, etc
  • Negative:
  • I RECOMMEND it for... Couples, Luxury, Peace seekers, Modern style lovers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

July/2009 Someone from Madrid thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Las instalaciones y trato amable y servicial de su peersonal
  • Negative:
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

May/2009 Someone from USA - Virginia thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Tie: Quality of Rooms and Quality of Service (People)
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

April/2009 Someone from Málaga thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: El trato cordial de todos los empleados del Hotel
  • Negative:
  • I RECOMMEND it for... Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4

May/2008 Someone from Costa Rica thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Very nice, clean and modern hotel.
  • Negative: There weren%27t any maps of the city.
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Peace seekers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

April/2008 Someone from Perth Australia thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: The location and general ambience of the hotel.
  • Negative: Nothing in this hotel but it would be really nice if Spanish hotels in general could adopt the practice used in many other countries of having coffee and tea making facilities in the room (a kettle to boil water).
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Luxury, Peace seekers, Modern style lovers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

October/2007 Someone from Gibraltar thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: The building and decor.
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers, Classic style lovers, Modern style lovers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST... Young travelers, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5 short staffed esp at bar and no service at reception for luggage.
  • Staff: 10
  • Quietness: 10 Too quiet
  • Room: 7.5
  • Value for money: 5 Compared to same standard hotels it was more expensive.
Stars it deserves 4

March/2007 Someone from Nottingham, England thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Everything - could not fault the Hotel Palacio Del Carmen - excellent!
  • Negative: All was perfect.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Modern style lovers, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Handicapped
  • Cleanliness: 10 Impeccable presentation of the room upon arrival and after each days room clean by hotel staff.
  • Location: 10 Within walking distance of all major attractions. Perfect location for exploring the wonders of Santiago.
  • Common facilities and services: 10 All services that you would expect in a hotel of this calibre was provided. Wide variety of services and facilities in general were excellent.
  • Staff: 10 Efficient and friendly; staff at the hotel were always there to help. Was particularly impressed with the call from reception to our room (on night of check in) to find out if everything suited our needs - I liked this attention to detail customer service.
  • Quietness: 10 Very peaceful...did not encounter any noise from inside/ outside of the hotel. Only sound (but was a pleasure to hear every morning) was the cockerel!
  • Room: 10 Amazing! My partner and I were not only impressed by the room but also by the rest of the hotel. Design/ comfort were second to none.
  • Value for money: 10 Indeed - and we will be returning to Santiago in future and staying at your hotel as we loved it so much. Without doubt, this is the best hotel I have ever stayed in!
Stars it deserves 5

January/2007 Someone from Lisboa - Portugal thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: Not rated
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

September/2006 Someone from denver, colorado USA thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: Not rated
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
Hotel AC Palacio del Carmen, Autograph Collection Oblatas, s/n Santiago 15703 Spain
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