Hotel Arosa ****
Madrid, Spain
Phone: +(34) 915321600 Fax: +(34) 915313127
Arosa: appealing vintage hotel in the night life area has a functional and ethnic; design you will be more than satisfied with the functionality of its facilities and the service of its staff. It has 126 rooms that include services like satellite television, wi-fi, heating and air-conditioning and extra-long beds. You will be delighted by its high class ambience, enveloped by its warm atmosphere. Travelling with your pets will not be a problem as they can also stay with us, it has a cosmopolitan atmosphere where nobody feels excluded, it has a car park and it has an excellent restaurant service. Its location enables easy access to the different historical and cultural places of interest in the area.
- Room Services
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- Rooms: 133
- Telephone
- Television: international channels
- Hairdryer
- Minibar
- Climate control
- Safe
- Main facilities
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- Rooms: 133
- Parking: hotel owned
- Bar - coffee shop
- Convention hall
- Elevator
- General services
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- Rooms: 133
- Safe at front desk
- Dogs accepted
- Currency exchange
- Online reservations
Calle Salud, 21 (28013) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 80%
- No: 12.5%
- I don't know: 7.5%
Rating by subject
- Cleanliness: 8.6
- Location: 10
- Common facilities and services: 6.6
- Staff: 8.4
- Quietness: 8.3
- Room: 6.2
- Value for money: 7.8
July/2014 Someone from New York thinks:
- Overall rating: 8.3
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The hotel's reply:
"Dear Guest, I sincerely thank you for the attention you have shown by giving your opinion regarding your stay at our property. You maybe sure that we are taking your feedback to heart and focusing on improving. Hoping to have the pleasure to meet you on your next visit, I remain with best regards. Pilar Ruiz Manager BEST WESTERN Hotel AROSA "
June/2014 Someone from Denmark thinks:
- Overall rating: 8.7
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The hotel's reply:
"Tak, fordi du udfyldte spørgeskemaet vedrørende dit nylige ophold hos os. Vi sætter stor pris på at have dig som kunde, og din feedback er vigtig for os. Ved at fortælle os, hvad du godt kunne lide ved dit ophold, og hvordan vi kan gøre det bedre, hjælper du os med at give dig og andre gæster en førsteklasses oplevelse fremover. Vi håber, at du kommer tilbage, og vi glæder os til at se dig igen. Endnu en gang tak, fordi du tog dig tid til at udfylde spørgeskemaet. Venlig hilsen. Pilar Ruiz Manager "
June/2014 Someone from Holland thinks:
- Overall rating: 8.2
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The hotel's reply:
"Hartelijk dank voor het invullen van de enquête met betrekking tot uw recente verblijf in ons etablissement. Uw klandizie is zeer belangrijk voor ons en wij stellen uw feedback op prijs. Door ons te vertellen wat u beviel aan uw verblijf en welke verbeteringen wij kunnen aanbrengen, helpt u ons in de toekomst een ervaring van topklasse te bieden aan u en andere gasten. Wij hopen u spoedig weer terug bij ons te zien. Nogmaals bedankt dat u de tijd hebt genomen om de enquête in te vullen. Wij waarderen uw trouwe steun aan ons merk. Hoogachtend, Pilar Ruiz Manager "
May/2014 Someone from Puerto rico thinks:
- Overall rating: 8.3
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The hotel's reply:
"Estimado huésped, Le agradezco muy sinceramente sus valoraciones. Su opinión es muy importante para nosotros y puede estar seguro que utilizamos cada sugerencia recibida para crear una experiencia agradable a cada uno de nuestros huéspedes. Una vez más le agradezco su tiempo y le deseo un excelente día! Pilar Ruiz "
May/2014 Someone from ITALIA thinks:
- Overall rating: 10
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The hotel's reply:
"Stimato Signore, Molte grazie per il suo commento cosi positivo. Siamo lieti di sapere che ha trascorso un piacevole soggiorno nel nostro hotel. I Suoi commenti sono preziosi per migliorare la qualità dei servizi che offriamo ai nostri ospiti. Mi occuperò personalmente di far arrivare i suoi complimenti a Angelo. Ci auguriamo di poterla sempre annoverare come nostro cliente. Cordiali saluti, Pilar Ruiz Direttore BEST WESTERN Hotel AROSA "
May/2014 Someone from London thinks:
- Overall rating: 8.2
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The hotel's reply:
"Dear Guest, I thank you for the attention you have shown by giving your opinion regarding your stay, your feedback is very much appreciated I am pleased to read you had an enjoyable stay with us . Again, thanks for taking the time and have a great day! We hope to see you again in a near future. Pilar Ruiz Manager BEST WESTERN Hotel AROSA "
April/2014 Someone from United States thinks:
- Overall rating: 9.6
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The hotel's reply:
"Dear Guest, I thank you for the attention you have shown by giving your opinion regarding your stay. Please know that we are taking your feedback to heart and focusing on improving. Again, thanks for taking the time and have a great day! With my very best regards, Pilar Ruiz Manager BEST WESTERN Hotel AROSA "
March/2014 Someone from Dublin (Ireland) thinks:
- Overall rating: 10
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The hotel's reply:
"Dear Guest, I am very thankful for bringing up such a positive feedback. I am so pleased you had an enjoyable stay with us. I shared your feedback with all my team and they felt much rewarded by your words. Please know that we are taking your feedback to heart and focusing on improving I truly look forward to your next visit. With my very best regards, Pilar Ruiz Manager BEST WESTERN Hotel AROSA "
March/2014 Someone from Athens thinks:
- Overall rating: 9.4
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The hotel's reply:
"Dear Guest, I sincerely thank you for the attention you have shown by giving your opinion regarding your stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create and enjoyable experience for each of our Guest. Hoping to have the pleasure to meet you on your next visit, I remain with best regards. Pilar Ruiz Manager BEST WESTERN Hotel AROSA "
March/2014 Someone from Murcia thinks:
- Overall rating: 9.6
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The hotel's reply:
"Estimado huésped, Le agradezco muy sinceramente sus valoraciones. Me complace mucho el comprobar que su estancia ha resultado satisfactoria. Su opinión es muy importante para nosotros y puede estar seguro que utilizamos cada sugerencia recibida para crear una experiencia agradable a cada uno de nuestros huéspedes. Esperamos tenerlo pronto de regreso. Muchas gracias y reciba un cordial saludo, Pilar Ruiz Directora BEST WESTERN Hotel AROSA "