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Hotel Casa Fuster *****

Barcelona,  Spain

Phone: +(34) 932553000 Fax: +(34) 932553002 E-mail:: info@hotelcasafuster.com

Price: 158 - 4000 € (Average)

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Rating by guests: 9.3 Based on 530 reviews

This hotel classified as a 5 star Deluxe Monument is the result of an impeccable refurbishment that has both, respected and enhanced the interior design of the emblematic 1908 modernist style building by the famous architect Lluís Domènech i Montaner, whose work has been classified as World Heritage.. Located in the best area in the centre of Barcelona, it is the only building in Passeig de Gràcia that provides a marvellous panoramic view not only of the entire street, but also of the whole city. The rooms are decorated in natural and warm colors; green, stone and chocolate reflecting peace and harmony. The big windows flood every room with light. The interior furnishing, of exclusive design, creates a very special atmosphere of harmonic lines, noble materials and colors, combining modernist elements with a modern touch. They are all equipped with minibar, internet connection (wireless), LCD TV (30”), fully equipped bathroom, piped music and everything expected from a first class hotel.

Room Services
  • Rooms: 105
  • Information not available
Main facilities
  • Rooms: 105
  • Parking
  • Convention hall
  • Restaurant
  • Internet connection
  • Swimming pool
  • Terrace
  • Business Center
  • Boutiques
General services
  • Rooms: 105
  • Room service: 24-hours a day
  • Laundry service
Hotel Casa Fuster
Paseo de Gracia,132 (08008) - Barcelona (Spain)

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Overall rating:  9.3 Based on the last 40 of 530 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 0.0%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 10
  • Common facilities and services: 9
  • Staff: 9.6
  • Quietness: 8.3
  • Room: 8.9
  • Value for money: 8.2

January/2020 Someone from USA thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: The fantastic vibe and atmosphere
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear Mr. Harrold, We highly appreciate your comments and we are very pleased you enjoyed your stay with us. Thank you for taking the time to write to us, it is fulfilling to receive such wonderful comments about the vibes and atmosphere of our venue. We hope to be able to welcome you again in the future. Best regards from Barcelona, Nuria Tusell - Guest Relations"

January/2020 Someone from Los Angeles thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Caring and attentive staff.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Luxury, Classic style lovers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear Mr. Gorman, Thank you for taking the time to share your feedback! We are so delighted that your experience with us was so wonderful! Our goal is to make all our guests feel special, welcomed and comfortable when they walk through our doors. We would love to welcome you back again to stay with us in the near future. We look forward to your next visit! Kind regards, Patricia Martin - Guest Relations"

January/2020 Someone from Taiwan thinks:

  • Overall rating: 3
  • Would you recommend it? No
  • Positive:
  • Negative:
  • I RECOMMEND it for... Classic style lovers
  • I recommend it especially AGAINST... Families, Luxury, Peace seekers, Modern style lovers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: Not rated
  • Room: 5
  • Value for money: Not rated
Stars it deserves 5
  • The hotel's reply:

    "Dear Mr. Chen, We sincerely apologize for the disappointment during your recent stay as we did not meet your expectations. At Hotel Casa Fuster, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Nuria Tusell - Guest Relations "

January/2020 Someone from Denmark thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Location, ambiance
  • Negative: We were erroneously told breakfast wasn’t included upon check-in. Gave us some great experiences with local chick new style brunch places - but disappointing anyway
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 7.5
Stars it deserves 5
  • The hotel's reply:

    "Dear Mr. Hammerich, We thank you for taking the time to give us feedback about your stay with us! It is such a pleasure to hear that you enjoyed our location, which is conveniently close to shopping areas, dining, and attractions making it a prime destination. We deeply regret to read about the misleading information given about the breakfast included in your rate. We work every day to continue improving our service, we take it into account to prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Nuria Tusell - Guest Relations"

January/2020 Someone from Italiano thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: El trato
  • Negative: La cena
  • I RECOMMEND it for... Families, Couples, Business travelers, Travelers with a car
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear Ms. Andretta, We were delighted to read your kind comments following your recent stay with us, and to hear that overall you had an enjoyable visit. We are incredibly sorry to hear that you experienced some issues during your dinner. Please rest assured all your comments have been shared with the necessary teams to ensure that standards are not lacking and measures are put in place to continuously guarantee the delivery of our high-quality service standards. We take your feedback seriously and will use it proactively to continue improving our quality and service, so in case you wish to speak further about your experience, I will kindly ask you to contact me to my personal e-mail address is: guestrelations@hotelcasafuster.com Kind regards, Patricia Martin - Guest Relations"

January/2020 Someone from Munich thinks:

  • Overall rating: 5.7
  • Would you recommend it? I don't know
  • Positive:
  • Negative: The Gala dinner on 31.12.2019 was totally unacceptable. The food was horrible and we left early at 22:00h.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 2.5 Street noice was clearly audible.
  • Room: 5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Dear Mr. Mader, We were delighted to read your kind comments following your recent stay with us, and to hear that overall you had an enjoyable visit. We are incredibly sorry to hear that you experienced some issues during the Ney Year's Eve Dinner. Please rest assured all your comments have been shared with the necessary teams to ensure that standards are not lacking and measures are put in place to continuously guarantee the delivery of our high-quality service standards. We take your feedback seriously and will use it proactively to continue improving our quality and service, so in case you wish to speak further about your experience, I will kindly ask you to contact me to my personal e-mail address is: guestrelations@hotelcasafuster.com Kind regards, Patricia Martin - Guest Relations"

January/2020 Someone from Catalunya thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: la habitación, la terraza y el edificio en general
  • Negative:
  • I RECOMMEND it for... Couples, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 5
  • The hotel's reply:

    "Dear Mr. LaCroix, Thank you for taking the time to share your feedback! We are so delighted that your experience with us was so wonderful! Our goal is to make all our guests feel special, welcomed and comfortable when they walk through our doors. We would love to welcome you back again to stay with us in the near future. We look forward to your next visit! Kind regards, Patricia Martin - Guest Relations"

December/2019 Someone from MEXICO thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: EL EDIFICIO
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

December/2019 Someone from New York thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Staff: Doormen, Porters, Front Desk Team, Housekeeping: Excellent! Personable, helpful, highly competent.
  • Negative: Air freshener used in the lobby and hallways: extremely strong and pungent. Much too overwhelming. Suggest finding alternative. Restaurant selection too limited: primary restaurant closed over most of holiday.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear Mr. LaCroix, Thank you for taking the time to share your feedback! We are so delighted that your experience with us was so wonderful! Our goal is to make all our guests feel special, welcomed and comfortable when they walk through our doors. We would love to welcome you back again to stay with us in the near future. We look forward to your next visit! Kind regards, Patricia Martin - Guest Relations"

December/2019 Someone from barcelona thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: La senior suite
  • Negative: El desayuno: no era natural el zumo de naranja natural. Los ingredientes de la tortilla no eran muy frescos.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5 Un poco de polvo en los muebles
  • Value for money: 7.5
Stars it deserves 5
  • The hotel's reply:

    "Apreciado Sr. Hernández, Agradecemos mucho su amabilidad al hacernos llegar sus comentarios sobre su reciente estancia en el Hotel Casa Fuster. Continuamente nos esforzamos para superarnos y ofrecer el mejor servicio a todos nuestros clientes. Valoramos mucho su opinión, puesto que las sugerencias de nuestros huéspedes nos son de gran ayuda para mejorar tanto las instalaciones del hotel como nuestros servicios. Por lo tanto, tomamos nota de las recomendaciones en relación a la sala de desayunos y la limpieza de la habitación. Agradecemos de nuevo sus comentarios y esperamos poder darle la bienvenida en un futuro no muy lejano. Aprovecho la ocasión para mandarle un cordial saludo. Atentamente, Nuria Tusell - Guest Relations"

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Hotel Casa Fuster Paseo de Gracia,132 Barcelona 08008 Spain
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