Hotel Del Mar ***
Barcelona, Spain
Phone: +(34) 933193302 Fax: +(34) 932689062
Located in ciyt center closed to Gothic Quarter and beaches, the hotel is located in a major tourist area in Barcelona, in the Plaza Palacio in a building which has been declared a National Artistic Monument. It is surrounded by Barcelona's most important monuments, the Post Office, Gothic Quarter, Civilian Government, statue of Christopher Columbus, Picasso Museum, zoo, harbour, Ciudadela Park and many others sites worth visiting.
- Room Services
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- Rooms: 72
- Telephone: in room
- Towel changing: daily
- Bed linen changing: daily
- Housekeeping: daily
- Main facilities
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- Rooms: 72
- Parking (fee): nearby public
- Elevator
- Central heating
- Music channels
- General services
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- Rooms: 72
- Extra bed
- Safe at front desk
- Dogs accepted
- Crib
- Luggage check room
- Online reservations
Plaza del Palau, 19 (08003) - Barcelona (Spain)
Access:
Would you recommend this hotel?
- Yes: 92.5%
- No: 5%
- I don't know: 2.5%
Rating by subject
- Cleanliness: 8.4
- Location: 10
- Common facilities and services: 6.5
- Staff: 8.8
- Quietness: 7.9
- Room: 6.7
- Value for money: 8.8
November/2016 Someone from Rambouillet (FRANCE) thinks:
- Overall rating: 7.9
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November/2016 Someone from La Rioja thinks:
- Overall rating: 8.9
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The hotel's reply:
"Estimado Cliente. Le agradecemos su opinión y que se haya utilizado su tiempo en escribirnos acerca de su estancia. Trabajamos para hacer felices a nuestros clientes y nuestra mayor satisfacción es conocer que nuestro objetivo se ha cumplido. Esperamos volver a recibirle en nuestros hoteles en un futuro próximo. Anna Ruiz Dpto de atención al cliente. "
October/2016 Someone from Sweden thinks:
- Overall rating: 8.7
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The hotel's reply:
"Dear Customer. We appreciate your feedback and have used your time in writing about your stay. We work to make our customers happy and our greatest satisfaction is knowing that our goal has been fulfilled. We hope to welcome you again in our hotels in the near future. Anna Ruiz Customer service."
October/2016 Someone from Germany thinks:
- Overall rating: 8.1
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The hotel's reply:
"Thank you for your comments, we are very sorry about the smell of the sewers, it is a general problem of the city, sometimes it can happen that the bathroom smells, this is because we are located in the old part of the city and the problem Comes from the public sewage system. We are sorry for the inconvenience. Anna Ruiz. Dept. of customer service."
October/2016 Someone from Cadiz thinks:
- Overall rating: 8.1
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The hotel's reply:
"Estimado cliente, Agradecemos enormemente su visita y el tiempo que ha dedicado a compartir su experiencia con nosotros. Es un verdadero placer saber que hemos contribuido a que vivieran una experiencia única e inolvidable. Esperamos volver a hospedarlos en una futura ocasión. Anna Ruiz Dpto. atención al cliente "
October/2016 Someone from Lausanne thinks:
- Overall rating: 8.1
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October/2016 Someone from Stockholm thinks:
- Overall rating: 9.8
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The hotel's reply:
"Dear Customer. We appreciate your opinion and you have used your time to write about your stay. We work to make our customers happy and our greatest satisfaction is to know that our goal has been met. We hope to welcome you to our hotel in the near future. Anna Ruiz Customer Services."
October/2016 Someone from Stockholm thinks:
- Overall rating: 9.8
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The hotel's reply:
"Dear Customer. We appreciate your opinion and you have used your time to write about your stay. We work to make our customers happy and our greatest satisfaction is to know that our goal has been met. We hope to welcome you to our hotel in the near future. Anna Ruiz Customer Service."
October/2016 Someone from Madrid thinks:
- Overall rating: 9
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The hotel's reply:
"Apreciado cliente. Estamos encantados que haya disfrutado de su estancia en nuestro hotel . Sentimos no haber estado a la altura de sus expectativas y en referencia al desayuno, contamos con una variedad óptima para un hotel de su categoría. Toda sugerencia es bienvenida. Esperamos recibirle de nuevo por nuestros hoteles. Anna Ruiz. Dpto. de atención al cliente."
October/2016 Someone from Ireland thinks:
- Overall rating: 9.6
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The hotel's reply:
"Dear Customer: It is a great pleasure to receive feedback like yours and we appreciate your opinion in this way. The location of our hotel is privileged few meters from the port and the beach, next to the Parque de la Ciutadella one of the most beautiful parks in the city. It is also very close to the tourist center in the Gothic Quarter and the oldest historic core of Barcelona. Where you hand are all major sights and attractions. Area well served by public transport to the rest of the city. It is a pleasure to receive feedback like yours motivate us to keep improving every day. We hope to see you soon again in our hotel. Anna Ruiz Customer services"