Hotel Gótico ****
Barcelona, Spain
Phone: +(34) 933152211 Fax: +(34) 933152113
The hotel was completely renovated in 1999. It is located in the city centre, in the heart of the "Barrio Gótico" (Old City), near the Town Hall and the Palace of the Autonomous Government, in a commercial area. ·Eighty-one soundproofed rooms, some of which have a balcony. Rooms have air conditioning, heating, individual safety deposit boxes and minibars. Coffee shop, breakfast buffet hall. Lounge. Parking near the hotel. Solarium
- Room Services
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- Rooms: 78
- Telephone: in room
- Television: international channels
- Hairdryer
- Minibar (fee)
- Terrace: some rooms
- Climate control
- Safe (fee)
- Internet connection (fee): RJ11 telephone plug-in
- Towel changing: daily
- Bed linen changing: daily
- Housekeeping: daily
- Main facilities
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- Rooms: 78
- Parking (fee): nearby public
- Bar - coffee shop
- Elevator
- Television
- VCR
- Central heating
- Lounge
- Fire escape
- Air conditioning in common areas
- General services
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- Rooms: 78
- Extra bed
- Dogs accepted
- Room service: limited
- Currency exchange
- Crib
- Luggage check room
- Online reservations
- Battery recharger for mobile phone
- Private security
Calle Jaume I, 14 (08002) - Barcelona (Spain)
Access:
Would you recommend this hotel?
- Yes: 90%
- No: 0.0%
- I don't know: 10%
Rating by subject
- Cleanliness: 8.7
- Location: 10
- Common facilities and services: 6.3
- Staff: 7.9
- Quietness: 7.6
- Room: 6.3
- Value for money: 7.8
April/2017 Someone from London, Ontario Canada thinks:
- Overall rating: 9.7
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November/2016 Someone from Mallorca thinks:
- Overall rating: 9.7
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The hotel's reply:
"Estimado cliente, Agradecemos enormemente su visita y el tiempo que ha dedicado a compartir su experiencia con nosotros. Nuestro personal esta totalmente implicado en el bienestar de nuestros huespedes, rogamos disculpe el inconveniente, y tomamos nota para notificarlo al departamento correspondiente. Esperamos volver a hospedarlos en una futura ocasión. Anna Ruiz Dpto. atención al cliente"
October/2016 Someone from L'aldea thinks:
- Overall rating: 8.1
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The hotel's reply:
"Estimado Cliente. Le agradecemos su opinión y que se haya utilizado su tiempo en escribirnos acerca de su estancia. Trabajamos para hacer felices a nuestros clientes y nuestra mayor satisfacción es conocer que nuestro objetivo se ha cumplido. Esperamos volver a recibirle en nuestros hoteles en un futuro próximo. Anna Ruiz Dpto de atención al cliente."
October/2016 Someone from Argentina thinks:
- Overall rating: 9.2
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The hotel's reply:
" Estimado cliente: La ubicación de nuestro hotel es privilegiada a pocos metros del puerto y centro turístico de la ciudad. El barrio Gótico en el corazón de la ciudad, es el núcleo mas antiguo y una de las zonas mas hermosa de Barcelona y su centro histórico Es un placer recibir opiniones como la suya. Le informamos que nuestro hotel empezará las obras de renovación a partir del mes de Noviembre. Esperamos verlos muy pronto de nuevo en nuestros hoteles. Anna Ruiz Dpto. de atención al cliente. "
October/2016 Someone from Mallorca thinks:
- Overall rating: 7.9
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The hotel's reply:
" Estimado cliente: La ubicación de nuestro hotel es privilegiada a pocos metros del puerto y centro turístico de la ciudad. El barrio Gótico en el corazón de la ciudad, es el núcleo mas antiguo y una de las zonas mas hermosa de Barcelona y su centro histórico Es un placer recibir opiniones como la suya. Le informamos que nuestro hotel empezará las obras de renovación a partir del mes de Noviembre. Esperamos verlos muy pronto de nuevo en nuestros hoteles. Anna Ruiz Dpto. de atención al cliente. "
October/2016 Someone from liverpool uk thinks:
- Overall rating: 7.8
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The hotel's reply:
"Dear customer: Thank you for your comments, we are very sorry for the noise, due to our central location at times there may be some noise pollution, in future occasions we advise to notify us in advance to be able to offer a quieter interior room. Anna Ruiz. customer service."
September/2016 Someone from France thinks:
- Overall rating: 8
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The hotel's reply:
"Cher client: Merci pour vos commentaires. Les vues de la chambre sont une rue principale dans le quartier gothique, le centre-ville historique et la caractéristique la plus notable de la place sont ses rues et ses ruelles étroites. Cependant, nous vous rappelons que notre chaîne d'hôtels a des rues plus larges à Barcelone. En attendant de vous accueillir à nouveau. Anna Ruiz. Attention au client."
September/2016 Someone from Sweden thinks:
- Overall rating: 8.4
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The hotel's reply:
"Dear Customer: The location of our hotel is privileged a few meters from the port and tourist center of the city. The Gothic Quarter in the heart of the city, is the oldest nucleus and one of the most beautiful areas of Barcelona and its historical center. It is a pleasure to receive opinions like yours. We inform you that our hotel will start renovations beginning in November. We hope to see you again very soon in our hotels. Anna Ruiz Customer Service "
September/2016 Someone from Israel thinks:
- Overall rating: 5.8
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The hotel's reply:
"Apreciado cliente. Sentimos mucho no haber estado a la altura de sus expectativas. Nos disculpamos por cualquier inconveniente causado. La ubicación de nuestros hoteles de Barcelona son inmejorables, todos en el centro histórico de la ciudad y cerca de las atracciones principales de Barcelona. Le animamos a que visite en futuras ocasiones cualquiera de nuestros hoteles, estaremos encantados de recibirle Anna Ruiz . Dpto de atención al cliente."
June/2016 Someone from The Netherlands thinks:
- Overall rating: 8.1
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The hotel's reply:
"We appreciate your opinion in this medium. The location of our hotel is privileged few meters from the port and tourist center of the city. The Gothic Quarter in the heart of the city, is the oldest nucleus and one of the most beautiful areas of Barcelona and its historic center is a pleasure to receive feedback like yours motivate us to keep improving every day. We hope to see you soon again in our hotel. Anna Ruiz Department. Customer."