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Hotel María Elena Palace ****

Madrid,  Spain

Phone: +(34) 913604930 Fax: +(34) 913604789 E-mail:: info@hotelmariaelenapalace.es

Price: 70 - 185 € (Average)

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Rating by guests: 8.4 Based on 766 reviews

Located in the very centre of Madrid, only 50 m from the Puerta del Sol. With a classic style but with modern facilities, it combines the most select ambience with the functionality and comfort of a good hotel. The hotel has 64 very well equipped rooms, and several function rooms with a capacity of between 30 and 200 people. The hotel also has a bar, restaurant, room service, social lounge...

Room Services
  • Rooms: 83
  • Telephone
  • Television
Main facilities
  • Rooms: 83
  • Elevator
  • Central heating
General services
  • Rooms: 83
  • Information not available
Hotel María Elena Palace
C/ Aduana, 19 (28013) - Madrid (Spain)

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Overall rating:  8.4 Based on the last 40 of 766 reviews

Would you recommend this hotel?

  • Yes: 77.5%
  • No: 10%
  • I don't know: 12.5%

Rating by subject

  • Cleanliness: 8.9
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 8.8
  • Quietness: 8.1
  • Room: 7.3
  • Value for money: 8.1

August/2013 Someone from BARAKALDO-BIZKAIA thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: UBICACION Y TRATO
  • Negative: NO TIENE PARKING Y EL QUE RECOMIENDAN ES MUY CARO
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

August/2013 Someone from Valencia thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Location
  • Negative: Wifi with charge
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

August/2013 Someone from Vienna thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2013 Someone from Barcelona thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: La amabilidad de todo el personal
  • Negative: El minibar de la habitación, pobre y una nevera que no enfriaba.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: Not rated
  • Room: 10
  • Value for money: 10
Stars it deserves 3

August/2013 Someone from Barcelona thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: El servicio y la atención al cliente
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Estimado cliente. Agradecemos el tiempo dedicado en dejarnos sus comentarios y la valoración asignada. Un saludo"

August/2013 Someone from Barcelona thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: El baño.
  • Negative: El armario es pequeño, muy pocas perchas para una habitación doble.
  • I RECOMMEND it for... Families, Couples, Business travelers, Travelers with a car
  • I recommend it especially AGAINST... Young travelers, Budget travelers
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente. Con sus comentarios, intentaremos solucionar los problemas expuestos, esperamos contar de nuevo con su estancia. Un saludo"

August/2013 Someone from Barcelona thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Estimado cliente. Agradecemos la valoración de nuestro hotel, esperamos contar de nuevo con su visita. Un saludo"

July/2013 Someone from castellon de la plana thinks:

  • Overall rating: 6.8
  • Would you recommend it? Yes
  • Positive: la ubicacio
  • Negative: falta personal
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 10
  • Room: 5
  • Value for money: 5
Stars it deserves 3

July/2013 Someone from Valencia thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: La habitación
  • Negative: El buffette
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Estimado cliente, Lamentamos que nuestro buffet de desayunos no haya sido de su agrado. Reciba un cordial saludo"

July/2013 Someone from United States thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: clerk at check in.
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Luxury, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    ""Dear Guest, Thanks for sharing your experience with us and other visitors. Your opinion is very helpful for all our staff.Hope to see you soon. Kind Regards, CHH Hotels" "

Hotel María Elena Palace C/ Aduana, 19 Madrid 28013 Spain
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