Puerto Azul Suite Hotel está situado en la magnifica bahía de Pollença, a 90 m de la playa, en una zona tranquila con magnificas vistas sobre las montañas de la Vall de Boquer.Automatic translation Original text available in:
Puerto Azul Suite Hotel está situado en la magnifica bahía de Pollença, a 90 m de la playa, en una zona tranquila con magnificas vistas sobre las montañas de la Vall de Boquer.
August/2013 Someone from Staffordshire, UK thinks:
Overall rating: 0.9
Would you recommend it?No
Positive:
The relative closeness to Pine Walk. Some of the evening meals.
Negative:
The surly reception staff lacking any empathy and unwilling to compromise; The dreadful online booking process (which failed to recognise a child on the booking form); The price; The evening entertainment (far too many below-average amateur shows with little or no worthwhile content); The female entertainment staff; The truly dreadful tired old rooms in need of refurbishment (a useless, cheap kitchen taking up space and hanging off the wall, the almost broken refrigerator, chipped and old wooden furniture, dirty mattresses, awful pillows); The lack of useful kitchen facilities in the room (e.g. cutlery, glasses); The view from the balcony (mountain view? It was actually an industrial building obscuring a mountain); The misleading web-site; The additional charges for anything other than the room itself (safe, fridge); The fact the accommodation makes out that it's a 3-star hotel when it's still an aparthotel with tired old facilities left in situ that cannot be used; The overcooked food and empty buffet hot-plates; The near-constantly dirty plates, bowls and cutlery at breakfast and dinner; The cardboard towels; The morning 'race' to 'reserve' poolside space and sun-loungers; The same dirty plastic chairs (covered with sun-tan creams and oils) used during the evening without any cushions or other coverings (consequently ruining clean attire); The tired reception area. Need I go on...?
I RECOMMEND it for...
I recommend it especially AGAINST...
Young travelers, Older travelers, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Budget travelers, Business travelers, Healthy lifestyle
Cleanliness:5
The same dirty plastic chairs (covered with sun-tan creams and oils) used during the evening without any cushions or other coverings (consequently ruining clean attire); The near-constantly dirty plates, bowls and cutlery at breakfast and dinner.
Location:2.5
The view from 25% of the balconies (mountain view? It was actually an industrial building obscuring a mountain); The closeness to Pine Walk was useful, however.
Common facilities and services:2.5
The overcooked food and empty buffet hot-plates; The evening entertainment (far too many below-average amateur shows with little or no worthwhile content); The dreadful online booking process (which failed to recognise a child on the booking form); The cardboard towels; The morning 'race' to 'reserve' poolside space and sun-loungers; The tired reception area.
Staff:2.5
The surly reception staff lacking any empathy and unwilling to compromise; The female entertainment staff.
Quietness:5
No worse or better than anywhere else we've stayed.
Room:Not rated
The truly dreadful tired old rooms in need of refurbishment (a useless, cheap kitchen taking up space and hanging off the wall, the almost broken refrigerator, chipped and old wooden furniture, dirty mattresses, awful pillows); The lack of useful kitchen facilities in the room (e.g. cutlery, glasses);
Value for money:Not rated
The additional charges for anything other than the room itself (safe, fridge); The fact the accommodation makes out that it's a 3-star hotel when it's still an aparthotel (with tired old facilities left in situ that cannot be used); The misleading web-site which does NOT process bookings correctly.
Stars it deserves2
August/2013 Someone from Exeter thinks:
Overall rating: 8.2
Would you recommend it?Yes
Positive:
The location
Negative:
The rush for sunbeds
I RECOMMEND it for...
Families
I recommend it especially AGAINST...
Older travelers, Business travelers
Cleanliness:10
Location:10
Common facilities and services:7.5
Staff:7.5
Quietness:5
Room:7.5
Value for money:7.5
Stars it deserves3
August/2013 Someone from Coventry thinks:
Overall rating: 7.9
Would you recommend it?Yes
Positive:
Friendly and helpful staff. Great location. Spacious rooms. Nice pool. Good choice and quality of food.
Negative:
Very noisy evening entertainment, sometimes poor quality.
I RECOMMEND it for...
Families
I recommend it especially AGAINST...
Peace seekers
Cleanliness:10
Lots of staff cleaning and maintaining the hotel.
Location:10
Very close to the beach
Common facilities and services:5
Could do with a little updating. Disabled access is a problem for some bedrooms.
Staff:7.5
Reception, waitering and bar staff were friendly and helpful. Entertainment staff were awful.
Quietness:Not rated
Evening entertainment was unnecessary loud. I would suggest you pre request a quiet room.
Room:7.5
Needs a little updating, but spacious and clean. Tv with English channels, good aircon and a fridge.
Value for money:7.5
Stars it deserves2
August/2013 Someone from Dublin thinks:
Overall rating: 9.6
Would you recommend it?Yes
Positive:
Location
Negative:
I RECOMMEND it for...
Families
I recommend it especially AGAINST...
Cleanliness:10
Location:10
Common facilities and services:10
Staff:10
Quietness:10
Room:10
Value for money:5
Stars it deserves3
July/2013 Someone from Moscow thinks:
Overall rating: 9.6
Would you recommend it?Yes
Positive:
Location, staff, food
Negative:
No internet in the room
I RECOMMEND it for...
Young travelers, Couples, Travelers with a car
I recommend it especially AGAINST...
Business travelers
Cleanliness:10
Location:10
Common facilities and services:5
Staff:10
Quietness:5
Room:10
Value for money:10
Stars it deserves4
July/2013 Someone from United Kingdom thinks:
Overall rating: 8.3
Would you recommend it?Yes
Positive:
Friendly staff and pool area
Negative:
People placing towels on sunbeds at midnight
I RECOMMEND it for...
Families, Modern style lovers
I recommend it especially AGAINST...
Luxury, Classic style lovers
Cleanliness:7.5
Good cleaning staff
Location:10
2 minutes to beach\plaza
Common facilities and services:7.5
Good kids playroom, TV room, nice large dining area with outside area
Staff:10
Especially Dom in reception and Merina(?), lady in dining area. Bar staff were good too and cleaning staff always friendly
Quietness:7.5
Only one night when nearby hotel had very late disco
Room:7.5
Adequate for family of three
Value for money:7.5
Not bad at all. My only gripe is that the food was a little bland. Would have been nice for some spicy options.
Stars it deserves3
July/2013 Someone from England thinks:
Overall rating: 10
Would you recommend it?Yes
Positive:
The Staff
Negative:
I RECOMMEND it for...
Families
I recommend it especially AGAINST...
Cleanliness:10
Location:10
Common facilities and services:10
Staff:10
Quietness:10
Room:10
Value for money:10
Stars it deserves4
May/2013 Someone from holland thinks:
Overall rating: 9.3
Would you recommend it?Yes
Positive:
room, food, pool
Negative:
I RECOMMEND it for...
Older travelers, Couples, Travelers with a car
I recommend it especially AGAINST...
Cleanliness:10
Location:5
Common facilities and services:10
Staff:10
Quietness:5
Room:10
Value for money:10
Stars it deserves4
May/2013 Someone from Germany thinks:
Overall rating: 8.1
Would you recommend it?Yes
Positive:
Big Rooms with balcony
Negative:
Getränke beim Abendessen mussten sofort bar bezahlt werden.