El Senator Mar Menor Golf & Spa Resort**** es un exclusivo spahotel de nueva construcción idealmente ubicado junto al Mar Menor en Los Alcázares, Murcia, a 10 min de las playas y a 10 min del aeropuerto de San Javier.
Con 85 habitaciones y 174 apartamentos turísticos completamente equipados, el hotel está integrado en un impresionante campo de golf profesional de 18 hoyos. El resort dispone de restaurante, piscina exterior rodeada de jardines, piscina interior climatizada y gimnasio gratuito, espacios para la celebración de eventos y un magnífico centro de Spa con tratamientos de belleza y salud para disfrutar de unas vacaciones relajantes.Traduction automatique Texte original disponible en
Senator Mar Menor Golf & Spa Resort**** is an exclusive and new hotel-spa, perfectly located next to Mar Menor in Los Alcázares, Murcia, 10 minutes from the beaches and from Murcia-San Javier Airport.
With 85 rooms and 174 tourist apartments, all of them fully equipped, the hotel is integrated in a stunning professional 18-hole golf course. The resort has a restaurant, outdoor swimming pool surrounded by gardens, heated indoor pool, free gym, rooms to host events and a magnificent spa centre with health and beauty treatments so you can enjoy the perfect relaxing holiday.
El Senator Mar Menor Golf & Spa Resort**** es un exclusivo spahotel de nueva construcción idealmente ubicado junto al Mar Menor en Los Alcázares, Murcia, a 10 min de las playas y a 10 min del aeropuerto de San Javier.
Con 85 habitaciones y 174 apartamentos turísticos completamente equipados, el hotel está integrado en un impresionante campo de golf profesional de 18 hoyos. El resort dispone de restaurante, piscina exterior rodeada de jardines, piscina interior climatizada y gimnasio gratuito, espacios para la celebración de eventos y un magnífico centro de Spa con tratamientos de belleza y salud para disfrutar de unas vacaciones relajantes.
Hotel Senator Mar Menor Golf & Spa Resort
Avenida Príncipe Felipe, s/n (30710) - Los Alcázares (Espagne)
Positif:
Las camas son comodisimas, muchas facilidades para cualquier necesidad.
Négatif:
El moho de las paredes de la ducha. entre las baldosas salían manchas de moho bastante desagradables. Tuve que pedirle a la mujer de la limpieza que me las quitara el 2do día de estar allí.
El spa una decepción, una de las duchas no funcionaba y es caro para lo que se ofrece.
Je le RECOMMANDE spécialement pour...
Je le DÉCONSEILLE pour...
Familles, Couples, Personnes cherchant la tranquillité
Propreté:5
excepto el moho entre las baldositas de la ducha, el resto muy bien
Situation:5
Installations et services:Sans évaluation
el spa fue una decepción muy grande, si lo sé no lo contrato.
Personnel:7,5
pedí una botellita de aceite y en recepcion no me facilitaron ninguna solucion ya que "la cafeteria estaba cerrada hasta que no acabara el desayuno del buffet" pero en el buffet si que me ayudaron así que sin problemas
Tranquillité:10
Chambre:2,5
vistas a la carretera, bastante feas y con olor a estiércol todos los días que estuvimos alli.
Relation qualité-prix:7,5
Combien d'étoiles mérite-t-il?3
Septembre/2019 Une personne de Murcia pense:
Evaluation générale: 3,9
Recommenderiez-vous cet hôtel?Je ne sais pas
Positif:
Nada
Négatif:
La poca atención hacia el cliente
Je le RECOMMANDE spécialement pour...
Je le DÉCONSEILLE pour...
Propreté:10
Situation:10
Installations et services:7,5
Personnel:Sans évaluation
Sin luz, ni agua y no son capaces de llamar al cliente para informar de la situación para que tenga la posibilidad de decidir, no una vez en el establecimiento, por no perder la venta, experiencia muy negativa. Tanto de la central al conocimiento de esta situación como del propio hotel. Alternativa? apartamento en un 3º sin ascensor, si llego a ser una persona con movilidad reducida, me suben en brazos? muy mala gestión profesional por su parte, lo siento.
Tranquillité:10
Chambre:7,5
Relation qualité-prix:5
Combien d'étoiles mérite-t-il?3
Septembre/2019 Une personne de UK pense:
Evaluation générale: 0,7
Recommenderiez-vous cet hôtel?Non
Positif:
Nothing at all our stay over the weekend was dreadful.
Négatif:
Whilst I sympathised with all staff regarding the terrible flooding in the Murcia region on Thursday and Friday 12/13 September there was little regard shown to hotel guests with regard to providing basic food and ensuring the hotel continued to function. On arrival it took over an hour and a half to book in as systems were down. We were allocated an apartment instead of a room. This was only cleaned on day 2 at our request. It is appreciated that the main kitchen had no power and pizza was provided Friday night and a very limited breakfast buffet on Saturday morning but after that guests had to fend for themselves. There was a distinct lack of leadership and management over this weekend staff were very unhelpful and the hotel reception staff nearly always absent. Overall a horrid weekend in a basic room.
Je le RECOMMANDE spécialement pour...
Je le DÉCONSEILLE pour...
Propreté:Sans évaluation
Had to ask reception for the room to be cleaned and towels replaced on day 2 as none had been done previously.
Situation:5
Ok but too far out for the beach which incidentally was unreachable due to the floods.
Installations et services:Sans évaluation
No food available except for some pizzas on Friday night and a very limited buffet breakfast on Saturday so poor. No electric WiFi or meals. The swimming pool was not clear probably due to the rain and was unusable. Hotel could not supply pool towels as all were dirty. Why did they not use the washing machines in the apartments with power?
Personnel:Sans évaluation
Very unhelpful at times ignorant and not interested in guests worries and concerns.
Tranquillité:5
Ok
Chambre:Sans évaluation
A poorly maintained apartment which was not booked. It was in need of decoration and the sitting furniture was old stained and in need of replacement.
Relation qualité-prix:Sans évaluation
We would like a refund as there was no value for money.
Combien d'étoiles mérite-t-il?2
Septembre/2019 Une personne de The Netherlands pense:
Evaluation générale: 6,2
Recommenderiez-vous cet hôtel?Je ne sais pas
Positif:
the spacious room and the lovely bathroom
Négatif:
The limited knowledge of English of the staff, except the reception and the fact that a 4 star hotel is charging a fee of 3.50 euro's per day for use of the safe in the room!
Je le RECOMMANDE spécialement pour...
Je le DÉCONSEILLE pour...
Propreté:7,5
Situation:5
To play golf the location is excellent, but to spend a family holiday the location is too remote.
Installations et services:5
What facilities? The pool is nice, but not a place you would want to spend all day, like you would on the beach. The wellness centre is nice, but too expensive and does not have a space where you can relax and have a healthy drink and/or snack.
Personnel:5
The staff at the reception and the bar are the persons who are vital to the image of the hotel. The bar staff really needs to be trained in what hospitality and customer service really means. Maybe it is due to the fact that they are short-staffed or their English is insufficient, but they really need to improve their engagement with their work an the customers.
Tranquillité:5
I stayed in room 414, which is very noisy due to the traffic on the AP7
Chambre:7,5
The size, shape, amenities and view are very good, but the noise from the traffic on the AP7 especially on the balcony is very disturbing!
Relation qualité-prix:5
I have travelled a lot and stayed in numerous hotels in various countries, but the Senator at Los Alcazares was not a 4 -star quality.
Combien d'étoiles mérite-t-il?4
Septembre/2019 Une personne de Barcelona pense:
Evaluation générale: 7,8
Recommenderiez-vous cet hôtel?Oui
Positif:
Instalaciones, la atención del personal.
Négatif:
Los baños estan dejados, hay moho en la silicona. Falta animacion por la noche.
Je le RECOMMANDE spécialement pour...
Familles
Je le DÉCONSEILLE pour...
Propreté:7,5
Situation:2,5
No esta cerca del nucleo urbano
Installations et services:7,5
Personnel:10
Tranquillité:10
Chambre:7,5
Relation qualité-prix:7,5
Combien d'étoiles mérite-t-il?4
Septembre/2019 Une personne de Villanueva mesia pense:
Evaluation générale: 7,2
Recommenderiez-vous cet hôtel?Oui
Positif:
Servicio limpieza apartamentos y piscina de toboganes
Négatif:
Defectos en piscina como iluminación cables sueltos, motores averiados jacuzzi y piscina infantil con graba en el fondo y sofá cama deteriorado.
Je le RECOMMANDE spécialement pour...
Familles
Je le DÉCONSEILLE pour...
Propreté:7,5
Situation:2,5
Installations et services:5
Personnel:5
Tranquillité:7,5
Chambre:5
Relation qualité-prix:7,5
Combien d'étoiles mérite-t-il?3
Septembre/2019 Une personne de Granada pense:
Evaluation générale: 6,4
Recommenderiez-vous cet hôtel?Oui
Positif:
The lovely apartment
Négatif:
The food
Je le RECOMMANDE spécialement pour...
Je le DÉCONSEILLE pour...
Propreté:10
Situation:2,5
Installations et services:5
Personnel:5
Tranquillité:10
Chambre:10
Relation qualité-prix:5
Combien d'étoiles mérite-t-il?3
Septembre/2019 Une personne de Murcia pense:
Evaluation générale: 9,8
Recommenderiez-vous cet hôtel?Oui
Positif:
La confortabilidad de las habitaciones
Négatif:
La limpieza de las terrazas
Je le RECOMMANDE spécialement pour...
Jeunes, Retraités, Familles, Couples, Personnes cherchant la tranquillité, Amateurs de style moderne, Tourisme d'affaires, Voyageurs en voiture, Amateurs de vie saine
Je le DÉCONSEILLE pour...
Propreté:7,5
Alguna carencia en las terrazas, mesas y sillas
Situation:10
Cercano a las playas y centro urbano
Installations et services:10
Buenos detalles durante la estancia, fruta a media tarde en habitación
Personnel:10
Tranquillité:7,5
Cercano a la autovía, podría poner el ayuntamiento aislamiento antirruido en esa zona
Chambre:10
Relation qualité-prix:10
Combien d'étoiles mérite-t-il?4
Septembre/2019 Une personne de Uk pense:
Evaluation générale: 3,7
Recommenderiez-vous cet hôtel?Non
Positif:
The spa treatments
Négatif:
The apartments and staff, this is not a 4star hotel.
Je le RECOMMANDE spécialement pour...
Je le DÉCONSEILLE pour...
Propreté:5
The areas are cleaned well, but the hotel is run down.
Situation:5
It said it was close to town but takes a long way.
Installations et services:2,5
The areas were broken tiles, scratched and graffitied walls and lift, the pool was dirty always
Personnel:5
Most were very nice
Tranquillité:5
The neighbours were heard all of the time. The noise of toilets flushing and running through our pipes loudly,
Chambre:5
First apartment had a leak of water, the lock of the door was broken and repeatedly got locked out of the apartment
Relation qualité-prix:2,5
Slightly below average
Combien d'étoiles mérite-t-il?2
Septembre/2019 Une personne de Elche pense:
Evaluation générale: 9,7
Recommenderiez-vous cet hôtel?Oui
Positif:
todo en general
Négatif:
Je le RECOMMANDE spécialement pour...
Jeunes, Familles