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Hotel Servatur Waikiki ****

San Bartolomé de Tirajana,  Spain

Phone: +34 92 877 3880 E-mail:: waikiki@servatur.com

Rating by guests: 7.8 Based on 852 reviews

Hotel Servatur Waikiki
Avenida Gran Canaria, 20 (35100) - San Bartolomé de Tirajana (Spain)

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Overall rating:  7.8 Based on the last 40 of 852 reviews

Would you recommend this hotel?

  • Yes: 70%
  • No: 17.5%
  • I don't know: 12.5%

Rating by subject

  • Cleanliness: 7.8
  • Location: 8.8
  • Common facilities and services: 7.2
  • Staff: 8.6
  • Quietness: 7
  • Room: 6.2
  • Value for money: 7.4

December/2019 Someone from Scotland thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

December/2019 Someone from España thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: La ubicación
  • Negative: El jacuzzi
  • I RECOMMEND it for... Older travelers, Peace seekers, Travelers with a car
  • I recommend it especially AGAINST... Young travelers, Couples, Business travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 5
Stars it deserves 4

December/2019 Someone from Gran Canaria thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Atencion al cliente.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Classic style lovers
  • I recommend it especially AGAINST... Handicapped, Business travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

November/2019 Someone from Salamanca thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: El servicio y el personal
  • Negative: Pocas actividades
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 5
  • Value for money: 10
Stars it deserves 3

November/2019 Someone from belgium thinks:

  • Overall rating: 6.2
  • Would you recommend it? I don't know
  • Positive: Hospitality of buffet an pool bar staff
  • Negative: Reception staff not customer orientated (long waiting without other guests at the desk)
  • I RECOMMEND it for... Families, Budget travelers, Travelers with a car
  • I recommend it especially AGAINST... Luxury, Peace seekers, Classic style lovers, Modern style lovers, Business travelers, Healthy lifestyle
  • Cleanliness: 5 moister in bathroom (easily to clean with adaptd produts)
  • Location: 7.5 in the center of bad place with possibilties to go to sea by foot
  • Common facilities and services: 7.5 good to have a relaxing area at the adults pool
  • Staff: 5 good in resort and restaurant poor performance at the desk
  • Quietness: 5 noisy in the restaurant. Solved by going later
  • Room: 2.5 small room, smoke detector comes loose from ceiling
  • Value for money: 5 Moderated and finally paid to much for our staying but that is personal opinion
Stars it deserves 3

November/2019 Someone from Italia thinks:

  • Overall rating: 6.3
  • Would you recommend it? I don't know
  • Positive: El precio de mi reserva
  • Negative: La calidad de la comida en el restaurante
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST... Luxury, Business travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

November/2019 Someone from Bilbao thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive: 1.La atención en el comedor (muy pendientes de nuestras intolerancias alimenticias, a pesar de no tener mucha variedad de productos se involucraban en ayudar) 2. La animación (participaba bastante gente, la música muy buena, tienes discoteca cubierta y la actuación del cantante, músico y bailarín que bailaba como Michael Jackson) 3. El gym con vistas a la piscina y musicón que ayudaba a entrenar. 4. El personal, en general muy amable e involucrado. 5. Las instalaciones en general, hay variedad.
  • Negative: 1.Que te cobren 5€ a fondo perdido más 10€ de fianza por prestarte una toalla. 2. Muy pocos alimentos sin gluten y sin lactosa. 3. Los zumos son agua con plovos y azúcar, son todos de máquina. 4. Sólo hay dos ascensores y como hay 8 plantas se tarda bastante en subir a la habitación. Además uno de ellos se estropeaba con frecuencia. 5. En la primera planta, la de recepción , piscina y comedor, no hay baños, hay que bajar una planta y no hay ascensor de bajada. A la gente con problemas de cadera, rodillas ,sillas de bebés o similar se les complica mucho ir al baño. 6. El agua de la piscina está muy fría y la del jacuzzi tampoco está caliente.
  • I RECOMMEND it for... Young travelers, Families, Couples
  • I recommend it especially AGAINST... Handicapped
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 5 El secador es muy rudimentario, te dejas el dedo apretando para poder secarte con aire caliente y faltan complementos de aseo, como peine, pasta de dientes, champú (tienen un gel en la bañera que hace el uso de gel y champú). Me encantó el espejo de aumento para poder maquillarse.
  • Value for money: 5
Stars it deserves 3

November/2019 Someone from London thinks:

  • Overall rating: 5.6
  • Would you recommend it? I don't know
  • Positive: Staff
  • Negative: Room was not as good as usual. I visit Waikiki every month, but I may not stay again.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5 Smell of sewage in block.
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 2.5
  • Room: 2.5 Not as good as usual.
  • Value for money: 2.5 No longer worth €140 a night
Stars it deserves 2

November/2019 Someone from canarias thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

November/2019 Someone from España thinks:

  • Overall rating: 6.2
  • Would you recommend it? Yes
  • Positive: El poder comer a cualquier hora
  • Negative: La vergüenza que pase en el restaurante cuando me dijeron que las mujeres podían llevar tirantes y los caballeros no. No estoy de acuerdo con esas normas machistas. Creo que todos somos iguales. O todos o ninguno sin objeciones. Estoy descontento de restaurante con otros episodios dirigidos a mi pareja.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: Not rated
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 2
Online reservation
Nights
Hotel Servatur Waikiki Avenida Gran Canaria, 20 San Bartolomé de Tirajana 35100 Spain
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