Hotel ValleMar ****
Puerto de la Cruz, Spain
Phone: +34 92 238 4800 Fax: +34 92 238 3408
Having a functional and classic design this hotel to few steps from the beach, you will find it the ideal place for enjoying the typical Spanish culture. It has 171 rooms that include services like satellite television, heating and air-conditioning and full bathroom. Designed to offer its guests all the comforts and a good price. Travelling with your pets will not be a problem as they can also stay with us, it is accessible for disabled guests and it has an excellent restaurant service. Ideal place for relaxing and enjoying your sunny family holiday or with your partner by the sea.
- Room Services
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- Rooms: 172
- Telephone: in room
- Television: pay channels
- Hairdryer
- Minibar
- Climate control
- Safe
- Bath robe
- Main facilities
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- Rooms: 172
- Bar - coffee shop
- Restaurant
- Rooms/Facilities for Disabled Guests
- Heated swimming pool
- General services
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- Rooms: 172
- Dogs accepted
- Entertainment programs
Avda. de Colón, 4 (38400) - Puerto de la Cruz (Spain)
Access:
Would you recommend this hotel?
- Yes: 92.5%
- No: 5%
- I don't know: 2.5%
Rating by subject
- Cleanliness: 9.1
- Location: 10
- Common facilities and services: 8.5
- Staff: 9.4
- Quietness: 7.2
- Room: 7.8
- Value for money: 7.9
October/2017 Someone from Erding thinks:
- Overall rating: 8.1
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The hotel's reply:
"Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. "
September/2017 Someone from Madrid thinks:
- Overall rating: 9.4
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The hotel's reply:
"Muchas gracias por su valoración, nos complace ver que han tenido una estancia agradable con nosotros y que la positiva valoración que hacen del hotel. Muchísimas gracias. Esperamos volver a verles. "
August/2017 Someone from Tenerife thinks:
- Overall rating: 8.1
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The hotel's reply:
"Muchas gracias por su valoración y comentarios positivos para el hotel. Lamentamos los inconvenientes surgidos con la reposición de los productos de higiene personal y tomamos nota para que en futuras ocasiones no vuelva a suceder. Gracias y saludos cordiales. "
August/2017 Someone from France thinks:
- Overall rating: 9.6
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The hotel's reply:
"Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. We hope to see you again soon."
August/2017 Someone from Santa Cruz de Tenerife. thinks:
- Overall rating: 8.2
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The hotel's reply:
"Muchas gracias por su valoración, esperamos que haya pasado una estancia agradable con nosotros y le informamos que tomamos nota de la sugerencias que nos escribe para poder mejorar en la medida de lo posible a futuras visitas. Un saludo cordial. "
August/2017 Someone from Chieri, Italy thinks:
- Overall rating: 8.1
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The hotel's reply:
"Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay."
June/2017 Someone from Tenerife thinks:
- Overall rating: 9.8
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The hotel's reply:
"Muchas gracias por su valoración, nos complace leer el valor alto que nos dan y lamentamos los inconvenientes surgidos durante su estancia, tomamos nota de las sugerencias. Lamentablemente las habitaciones no disponen de nevera, pero si se lo solicitan a recepción se les pondrá un mini bar comprando el primer paquete de bebidas. Esperamos volver a verles en el hotel. "
May/2017 Someone from Koblenz thinks:
- Overall rating: 9.4
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The hotel's reply:
"Vielen Dank für Ihre Bewertung. Wir hoffen, das Sie einen angenehmen Urlaub bei uns verbracht haben. Wir entschuldigen uns für die Unannehmlichkeiten die während Ihres Aufenthalts aufgetreten sind. Und würden uns sehr freuen sie wider bein uns zu empfangen. "
April/2017 Someone from Great Britain thinks:
- Overall rating: 9.9
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The hotel's reply:
"Thank you for your rating. We are pleased that you enjoyed your stay, and we apologize for the inconvenience encountered during your stay. We hope to see you again soon."
April/2017 Someone from Italia thinks:
- Overall rating: 10
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The hotel's reply:
"Muchas gracias por su valoración. Nos complace leer que hayan disfrutado de la estancia y del valor positivo que le dan a nuestro personal. Es un orgullo para nosotros."