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Hotel Casa Fuster *****

Barcelona,  Spain

Phone: +(34) 932553000 Fax: +(34) 932553002 E-mail:: info@hotelcasafuster.com

Price: 158 - 4000 € (Average)

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Rating by guests: 9.5 Based on 368 reviews

This hotel classified as a 5 star Deluxe Monument is the result of an impeccable refurbishment that has both, respected and enhanced the interior design of the emblematic 1908 modernist style building by the famous architect Lluís Domènech i Montaner, whose work has been classified as World Heritage.. Located in the best area in the centre of Barcelona, it is the only building in Passeig de Gràcia that provides a marvellous panoramic view not only of the entire street, but also of the whole city. The rooms are decorated in natural and warm colors; green, stone and chocolate reflecting peace and harmony. The big windows flood every room with light. The interior furnishing, of exclusive design, creates a very special atmosphere of harmonic lines, noble materials and colors, combining modernist elements with a modern touch. They are all equipped with minibar, internet connection (wireless), LCD TV (30”), fully equipped bathroom, piped music and everything expected from a first class hotel.

Room Services
  • Rooms: 105
  • Information not available
Main facilities
  • Rooms: 105
  • Parking
  • Convention hall
  • Restaurant
  • Internet connection
  • Swimming pool
  • Terrace
  • Business Center
  • Boutiques
General services
  • Rooms: 105
  • Room service: 24-hours a day
  • Laundry service
Hotel Casa Fuster
Paseo de Gracia,132 (08008) - Barcelona (Spain)

Access:

 

Overall rating:  9.5 Based on the last 40 of 368 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 5%
  • I don't know: 2.5%

Rating by subject

  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 9.3
  • Staff: 9.7
  • Quietness: 9.1
  • Room: 8.6
  • Value for money: 8.6

February/2019 Someone from Vilafranca thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: Atención.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 5
Stars it deserves 5
  • The hotel's reply:

    "Apreciado Sr. Tellez, De parte del todo el equipo del Casa Fuster, le agradecemos sinceramente sus amables palabras. Nos alegra enormemente que haya disfrutado de su estancia con nosotros. Con mucho gusto compartiré con mi equipo sus comentarios que sin duda les llenará de orgullo. Atentamente, Nuria Tusell - Guest Relations"

February/2019 Someone from Barcelona thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: La amabilidad del personal, y el detalle del cava en la habitación
  • Negative: No funcionaba el termostato de la bañera, la habitación ligeramente ruidosa
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 5
  • The hotel's reply:

    "Apreciada Sra. Vicente, Agradecemos mucho su amabilidad al hacernos llegar sus comentarios sobre su reciente estancia en el Hotel Casa Fuster. Con mucho gusto compartiré con mi equipo sus comentarios que sin duda les llenará de orgullo. Es un honor para nosotros que nos haya elegido para celebrar su aniversario de bodas, es por ello que le hemos hecho llegar el detalle del cava en la habitación. ¡Esperamos que lo haya disfrutado! Hemos tomado nota sobre la información que nos brinda, en relación a la temperatura del agua en la bañera y también del ruido que provenia del exterior, sus comentarios nos ayudarán a evitar que vuelva a suceder. Quedamos a su entera disposición y esperamos poder darle la bienvenida nuevamente. Atentamente, Nuria Tusell - Guest Relations"

February/2019 Someone from Perpignan thinks:

  • Overall rating: 8.9
  • Would you recommend it? Yes
  • Positive: L'accueil réception et entrée de l'hotel
  • Negative: Le coins bar
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5 Chaîne francaise
  • Staff: 7.5 Un peu plus de sourire au petit déjeuner et au bar
  • Quietness: 7.5 Femme de chambre qui passe pas un peu trop
  • Room: 5 Toilette et douche dans le même compartiments
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear Mr. Guillemin, We thank you for taking the time to give us feedback about your stay with us! We are pleased to know that you enjoyed your stay at our property! At Hotel Casa Fuster, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We hope to be able to welcome you again in the future. Best regards from Barcelona, Patricia Martin - Guest Relations "

February/2019 Someone from Buffalo, NY thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: The room was very comfortable
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Luxury, Peace seekers, Classic style lovers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5 Was never told that there is a button to change television to English
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear Mr. Strauss, It is always a pleasure to receive such a positive comments and we truly appreciate you are taking the time to send them to us. We are very pleased to know that you enjoyed your stay with us, and we hope to be able to welcome you again in the future. I will personally make sure our staff receives your compliments. Kind regards, Patricia Martin - Guest Relations"

February/2019 Someone from barcelona thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: l'architecture de l'hôtel et la literie
  • Negative: la table qui bougeait dans la salle du petit déjeuner, pas bien pour un hôtel de cette catégorie
  • I RECOMMEND it for... Couples, Luxury, Peace seekers
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5 on entend un peu le bruit de la rue, et ceci malgré être dans une chambre donnant dans une rue en derrière de l’hôtel
  • Room: 7.5
  • Value for money: 7.5 je dis encore que c'est dommage de devoir signaler que notre tableau petit dejeneur bougeait, la fille de l'acceuil avait l'air d'étre au courant.Une table dans cet état ne devrait pas être mise à disposition des clients dans un établissement de cette catégorie
Stars it deserves 4
  • The hotel's reply:

    "Dear Ms. Barreda, It is always a pleasure to receive such a positive comments and we truly appreciate you are taking the time to send them to us. We are very pleased to know that you enjoyed our location and service, as we work every day to improve it. We appreciate the time you took to share your concern about the breakfast, please note we will have it into account. Kind regards, Patricia Martin - Guest Relations"

February/2019 Someone from Frankfurt am Main thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 5
  • The hotel's reply:

    "Dear Dr. Werner, We thank you for taking the time to give us feedback about your recent stay with us! It is always a pleasure to receive positive comments about our service and facilities, as we work every day to improve it. We hope to welcome you back in our property soon. Greetings from Barcelona, Patricia Martin - Guest Relations""

February/2019 Someone from Denmark but live in the US thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: The staff and quality of the room
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear Mr. Frederiksen, We thank you for taking the time to give us feedback about your recent stay with us! It is always a pleasure to receive positive comments about our service and facilities, as we work every day to improve it. We hope to welcome you back in our property soon. Greetings from Barcelona, Nuria Tusell - Guest Relations"

January/2019 Someone from Vilassar de Mar thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: El personal atento en cada momento, el restaurante excelente
  • Negative: El baño de la habitacion
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 7.5
Stars it deserves 5
  • The hotel's reply:

    "Apreciada Sra. Rofes, De parte de todo el equipo humano que formamos el Hotel Casa Fuster, queremos darle las gracias por sus comentarios. Continuamente nos esforzamos para superarnos y ofrecer el mejor servicio a todos nuestros clientes. Esperando poder darle la bienvenida pronto, aprovecho la oportunidad para darle las gracias de nuevo y enviarle nuestros más cordiales saludos. Atentamente, Nuria Tusell - Guest Relations"

January/2019 Someone from France sud thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Le cadre , l’arch
  • Negative: L’accueil et le filtrage au bar le samedi soir à cause d’un cocktail de Catalans, nous avons été considérés comme étrangers donc gênants
  • I RECOMMEND it for... Older travelers, Families, Couples, Luxury, Classic style lovers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear Mr. Perrault, We thank you for taking the time to give us feedback about your stay with us! I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. We are truly sorry to hear you had a bad experience at our Bar, please note that we welcome people from all over the world with no distinction, therefore, it is a pity you felt any discomfort. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Nuria Tusell - Guest Relations"

January/2019 Someone from Madrid thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: El conjunto arquitectonico, el estilo y el servicio de la mayoria de los empleados
  • Negative: Cuando indiqué que había perdido mi cartera el personal de recepción no mostró empatía ni interés alguno en ayudarme a recuperarla. De hecho durante la hora siguiente ni siquiera había avisado a la Gobernanta.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Apreciado Sr. Gonzalez, De parte de todo el equipo humano que formamos el Hotel Casa Fuster, queremos darle las gracias por sus comentarios. Continuamente nos esforzamos para superarnos y ofrecer el mejor servicio a todos nuestros clientes. Es una pena escuchar que no hayamos actuado pro activamente con el incidente de su cartera, por favor espero que acepte mis más sinceras disculpas y espero que todo se haya solucionado de la mejor manera. Un vez más me gustaría pedirle disculpas e informarle que quedamos a su entera disposición, y me gustaría poder atenderle personalmente en un futuro. Reciba un cordial saludo, Nuria Tusell - Guest Relations "

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Hotel Casa Fuster Paseo de Gracia,132 Barcelona 08008 Spain
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