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Hotel María Elena Palace ****

Madrid,  Spain

Phone: +(34) 913604930 Fax: +(34) 913604789 E-mail:: info@hotelmariaelenapalace.es

Price: 70 - 185 € (Average)

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Rating by guests: 8.4 Based on 766 reviews

Located in the very centre of Madrid, only 50 m from the Puerta del Sol. With a classic style but with modern facilities, it combines the most select ambience with the functionality and comfort of a good hotel. The hotel has 64 very well equipped rooms, and several function rooms with a capacity of between 30 and 200 people. The hotel also has a bar, restaurant, room service, social lounge...

Room Services
  • Rooms: 83
  • Telephone
  • Television
Main facilities
  • Rooms: 83
  • Elevator
  • Central heating
General services
  • Rooms: 83
  • Information not available
Hotel María Elena Palace
C/ Aduana, 19 (28013) - Madrid (Spain)

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Overall rating:  8.4 Based on the last 40 of 766 reviews

Would you recommend this hotel?

  • Yes: 77.5%
  • No: 10%
  • I don't know: 12.5%

Rating by subject

  • Cleanliness: 8.9
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 8.8
  • Quietness: 8.1
  • Room: 7.3
  • Value for money: 8.1

October/2008 Someone from FRANCE thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Couples, Luxury, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5 REGRETS FOR FREE WIFI ACCESS...
  • Staff: 10
  • Quietness: 2.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

September/2008 Someone from Chile thinks:

  • Overall rating: 5.8
  • Would you recommend it? I don't know
  • Positive: CLEANLINESS
  • Negative: ROOM 209
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Business travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 2.5 should have FREE WIFI access as most of hotels nowadays.
  • Staff: Not rated
  • Quietness: Not rated
  • Room: 2.5 for the 2nd time I was assigned room 209, IT HAS AN UGLY VIEW FROM THE WINDOW AND IT IS NOISY
  • Value for money: Not rated
Stars it deserves 3

September/2008 Someone from Almería thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 5

September/2008 Someone from granada thinks:

  • Overall rating: 3.3
  • Would you recommend it? No
  • Positive: que esta centrico
  • Negative: el hotel en si, las habitaciones, servicios, persona
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Couples, Luxury, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: Not rated
  • Location: 7.5
  • Common facilities and services: 2.5
  • Staff: Not rated realmente el personal es lento, poco profesional y nada amable
  • Quietness: Not rated
  • Room: 5
  • Value for money: Not rated es un hotel realmente mediocre para venderse como un 4 estrellas
Stars it deserves 3

September/2008 Someone from Switzerland thinks:

  • Overall rating: 2.4
  • Would you recommend it? No
  • Positive: Location
  • Negative: Staff
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: 5
  • Room: 5
  • Value for money: Not rated
Stars it deserves 2

September/2008 Someone from UK thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 10
Stars it deserves 4

September/2008 Someone from Denmark thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Luxury, Peace seekers, Classic style lovers, Business travelers
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 5

September/2008 Someone from Puebla, Pue. MEX thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: La limpieza y las instalaciones en buen estado
  • Negative: Los alimentos que deberian haber estado calientes del desayuno estaban FRIOS. La atencion de los meseros en el desayuno es mala.
  • I RECOMMEND it for... Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Young travelers, Handicapped, Budget travelers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

September/2008 Someone from ASTURIAS thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Limpieza, mantenimiento y profesionalidad del personal.
  • Negative: Reducido espacio de la habitació (aunque muy digna).
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Modern style lovers, Budget travelers
  • Cleanliness: 10 Destacable el nivel de limpieza general en todas las instalaciones, habitaciones y zonas comunes.
  • Location: 10 Al lado de Gran Vía, pero a la vez aislado del bullicio y ruido excesivo de ésta.
  • Common facilities and services: 7.5 Destacable la limpieza y, arquitectónicamente, la cúpula del hall de entrada.
  • Staff: 10 Destacable la pulcra atención del personal, cafetería, servicio de habitaciones, limpieza, recepción.
  • Quietness: 10 La insonorización podría mejorarse (ventanas al exterior) aún con ello la ausencia de ruidos es prácticamente la tónica general.
  • Room: 7.5 Espacio de la habitación (abuhardillada) algo justo, no obstante debe destacarse el alto nivel de mantenimiento, limpieza y comodidad de la misma.
  • Value for money: 7.5 El alojamiento hotelero es, en mi opinión, siempre excesivo a la hora de aplicar sus tarifas. No obstante, una tarifa de 100 euros/noche como la por mi abonada me parece "razonable" aunque debería incluirse el desayuno en la misma.
Stars it deserves 5

September/2008 Someone from Spain thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: Price quality ratio, quiet and location, also good taste decoration
  • Negative: no body lotion in bathroom
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: Not rated
Stars it deserves 4
Hotel María Elena Palace C/ Aduana, 19 Madrid 28013 Spain
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