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Hotel María Elena Palace ****

Madrid,  Spain

Phone: +(34) 913604930 Fax: +(34) 913604789 E-mail:: info@hotelmariaelenapalace.es

Price: 70 - 185 € (Average)

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Rating by guests: 8.4 Based on 766 reviews

Located in the very centre of Madrid, only 50 m from the Puerta del Sol. With a classic style but with modern facilities, it combines the most select ambience with the functionality and comfort of a good hotel. The hotel has 64 very well equipped rooms, and several function rooms with a capacity of between 30 and 200 people. The hotel also has a bar, restaurant, room service, social lounge...

Room Services
  • Rooms: 83
  • Telephone
  • Television
Main facilities
  • Rooms: 83
  • Elevator
  • Central heating
General services
  • Rooms: 83
  • Information not available
Hotel María Elena Palace
C/ Aduana, 19 (28013) - Madrid (Spain)

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Overall rating:  8.4 Based on the last 40 of 766 reviews

Would you recommend this hotel?

  • Yes: 77.5%
  • No: 10%
  • I don't know: 12.5%

Rating by subject

  • Cleanliness: 8.9
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 8.8
  • Quietness: 8.1
  • Room: 7.3
  • Value for money: 8.1

August/2008 Someone from San Diego, CA thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: location
  • Negative: N/A
  • I RECOMMEND it for... Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 5
  • Quietness: 10
  • Room: 10 No view, our only hotel window view was to the another wall however, it was Very Quiet which is a plus in Madrid
  • Value for money: 7.5
Stars it deserves 5

August/2008 Someone from albacete thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: es muy centrico es muy completo
  • Negative: no tiene parking
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Handicapped, Business travelers
  • I recommend it especially AGAINST... Classic style lovers, Budget travelers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5 se echa de menos el parking.no tiene
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

August/2008 Someone from barcelona thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: la cama tan espaciosa, aunque la habitacion era un poco pequenya, y la tranquilidad nocturna en el mismo centro de Madrid me parecio fantastico
  • Negative: hay algun deterioro como las humedades en el techo de la banyera, con un roto en la escayola.
  • I RECOMMEND it for... Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

August/2008 Someone from Washington DC thinks:

  • Overall rating: 5
  • Would you recommend it? Yes
  • Positive: the location.
  • Negative: the terrible beds and the rude staff.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Budget travelers, Travelers with a car
  • I recommend it especially AGAINST... Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Healthy lifestyle
  • Cleanliness: 7.5 The hotel was kept pretty clean.
  • Location: 10 this is about the only great thing about this hotel... it is right in the middle of EVERYTHING..shopping, dining and historical museums.
  • Common facilities and services: 10 lobby is very pretty.
  • Staff: Not rated The staff was NOT helpful or nice at all.. to be a supposedly four star hotel they were rude and short tempered. Never a smile or a thank you.
  • Quietness: Not rated Dont expect to get any sleep here the room maids wake you up at the start of the day with yelling..banging of buckets and noise all around it was awful.
  • Room: 2.5 the room was soo small and the bed was AWFUL... you will not get a good nite%27s rest here because the beds are like cardboard.. you must pay for internet and all of the channels are in spanish.. i figure if it is a four star hotel they should at least offer english channels or an english room service menu.
  • Value for money: 2.5 i guess i did.
Stars it deserves 2

August/2008 Someone from Rome thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: posizione in città
  • Negative: la dimensione e la vista delle stanza
  • I RECOMMEND it for... Older travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: Not rated
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: Not rated
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

August/2008 Someone from Huntington Beach, CA thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: the cleanliness, decor, and location
  • Negative: the hard beds
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Handicapped, Budget travelers, Travelers with a car
  • Cleanliness: 10 Spotless
  • Location: 10 Couldn%27t have asked for a better location
  • Common facilities and services: 10 Exquisitely luxurious
  • Staff: 7.5 As good as you can get with a language barrier
  • Quietness: 10 Off a small quiet side street
  • Room: 10 Huge for Europe, impeccably clean, classy, outrageously large and comfortable balcony
  • Value for money: 10 What a steal for the price!
Stars it deserves 5

August/2008 Someone from Oxford thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: The position
  • Negative: The noisy cleaning staff around too early
  • I RECOMMEND it for... Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Young travelers, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 7.5 No noise from outside, but the cleaning staff made sure they made them self heard every morning from 8am. The only bad point of the hotel
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

July/2008 Someone from baleares thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

July/2008 Someone from Finland thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: Perfect location
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Business travelers
  • I recommend it especially AGAINST... Luxury, Handicapped, Budget travelers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10 Perfect location for a tourist. All atractions within walking distance, still a peaceful location
  • Common facilities and services: 7.5
  • Staff: 10 Much above Spanish average
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

July/2008 Someone from Francia thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Business travelers
  • I recommend it especially AGAINST... Modern style lovers, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5
Hotel María Elena Palace C/ Aduana, 19 Madrid 28013 Spain
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