Hotel Urso Hotel & Spa *****

September/2015 Someone from Salinas thinks:

• Overall rating: 3
• Would you recommend it? No
• Positive: Como siempre la calidad del hotel.
• Negative: Escribo este formulario, pues de esta visita tengo una QUEJA importante. Soy visitante habitual de Madrid por cuestiones de trabajo, desde hace unos meses decidí cambiar mi hotel de siempre por este. La ultima visita reserve para dos noches pero por cuestiones de trabajo tuve salir un día antes, pedí en recepcion que me pudieran guardar esa noche para la siguiente reserva, es verdad que hice la reserva no retornaba, pero soy cliente habitual, decidir si este hotel es mi hotel de referencia en Madrid o sigo con el anterior. Una lastima. Hablado Sra. Carlota.
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 7.5
• Location: 7.5
• Common facilities and services: 7.5
• Staff: 7.5
• Quietness: 7.5
• Room: 7.5
• Value for money: 7.5

September/2015 Someone from Madrid thinks:

• Overall rating: 9.7
• Would you recommend it? Yes
• Positive: El servicio, la arquitectura, la reforma del edificio, la habitación (322). Todo en general.
• Negative: Que en el momento en que estuvimos no había restaurante (aparte de lo que se pueda comer en el bar)
• I RECOMMEND it for... Young travelers, Older travelers, Couples, Luxury, Peace seekers, Classic style lovers, Business travelers
• I recommend it especially AGAINST... Families, Budget travelers
• Cleanliness: 10
• Location: 10
• Common facilities and services: 7.5 Perfecto, pero a falta de tener abierto el restaurante
• Staff: 10
• Quietness: 10
• Room: 10
• Value for money: 7.5 No es barato, pero la calidad es muy buena

August/2015 Someone from Chicago, USA thinks:

• Overall rating: 9.3
• Would you recommend it? Yes
• Positive: room, amenities, staff and location
• Negative: spa booked, no business center, and limited English TV
• I RECOMMEND it for... Couples, Luxury, Classic style lovers
• I recommend it especially AGAINST... Young travelers, Budget travelers
• Cleanliness: 10 very, very clean!
• Location: 10 so convenient to many places.
• Common facilities and services: 5 Room was super comfortable and very clean!
• Staff: 10 Staff was incredible!
• Quietness: 10 didn't hear a thing.
• Room: 10 great size, love the junior suite! gym was okay and loved the pool. couldn't make an appointment at the spa w. two day notice.
• Value for money: 5 very expensive but would be about the same in most major US cities.

August/2015 Someone from USA thinks:

• Overall rating: 10
• Would you recommend it? Yes
• Positive: The location
• Negative:
• I RECOMMEND it for... Young travelers, Older travelers, Couples, Luxury, Modern style lovers, Business travelers, Healthy lifestyle
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 10
• Common facilities and services: 10
• Staff: 10
• Quietness: 10
• Room: 10
• Value for money: 10

August/2015 Someone from United States thinks:

• Overall rating: 9.6
• Would you recommend it? Yes
• Positive:
• Negative:
• I RECOMMEND it for... Couples, Luxury, Peace seekers, Business travelers, Healthy lifestyle
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 7.5
• Common facilities and services: 5 Could use common outdoor space
• Staff: 10
• Quietness: 10
• Room: 10
• Value for money: 10

July/2015 Someone from México thinks:

• Overall rating: 3
• Would you recommend it? No
• Positive:
• Negative:
• I RECOMMEND it for...
• I recommend it especially AGAINST... Families, Luxury
• Cleanliness: 7.5
• Location: 7.5
• Common facilities and services: 5
• Staff: 2.5
• Quietness: 5
• Room: 5
• Value for money: 2.5

July/2015 Someone from Milan thinks:

• Overall rating: 9.6
• Would you recommend it? Yes
• Positive: Las sabanas
• Negative:
• I RECOMMEND it for... Couples, Classic style lovers, Healthy lifestyle
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 10
• Common facilities and services: 10
• Staff: 10
• Quietness: 2.5
• Room: 7.5
• Value for money: 10

July/2015 Someone from Berkeley, CA thinks:

• Overall rating: 10
• Would you recommend it? Yes
• Positive: beautiful hotel! Amazing staff, so impressed! Thank you
• Negative:
• I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 10
• Common facilities and services: 10
• Staff: 10
• Quietness: 10
• Room: 10
• Value for money: 10

July/2015 Someone from london thinks:

• Overall rating: 10
• Would you recommend it? Yes
• Positive: the staff and the decor
• Negative: I think it would be good to see a more relaxed atmosphere in the restaurant.
• I RECOMMEND it for... Couples, Luxury
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 10
• Common facilities and services: 10
• Staff: 10 brilliant service and wonderful staff
• Quietness: 10
• Room: 10
• Value for money: 10

July/2015 Someone from Berlin thinks:

• Overall rating: 9.9
• Would you recommend it? Yes
• Positive: The Quality of the Hotel.
• Negative:
• I RECOMMEND it for... Luxury, Classic style lovers, Business travelers
• I recommend it especially AGAINST... Budget travelers
• Cleanliness: 10
• Location: 10
• Common facilities and services: 10
• Staff: 10
• Quietness: 7.5
• Room: 10
• Value for money: 10