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Hotel Ciutadella Barcelona ****

Barcelona,  Spain

Phone: 933191944 Fax: 932956645 E-mail:: ciutadella@gargallohotels.es

Price: 90 - 302 € (Average)

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Rating by guests: 8.4 Based on 229 reviews

Inaugurado en 2012, el Hotel Ciutadella Barcelona es el alojamiento perfecto para los turistas que quieran disfrutar de Barcelona desde el mismo corazón de la ciudad. Está ubicado junto al Parque de la Ciutadella, a escasos metros del Barrio Gótico y de las playas.

Hotel Ciutadella Barcelona
Avd. del Marquès de l'Argentera, 4 (08003) - Barcelona (Spain)

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Overall rating:  8.4 Based on the last 40 of 229 reviews

Would you recommend this hotel?

  • Yes: 72.5%
  • No: 7.5%
  • I don't know: 20%

Rating by subject

  • Cleanliness: 9.2
  • Location: 9.2
  • Common facilities and services: 7.3
  • Staff: 9.4
  • Quietness: 7.8
  • Room: 8.1
  • Value for money: 7.5

January/2015 Someone from france rouen thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: la situation géographique dans la ville
  • Negative: l’insonorisation très faible dans la chambre, les voisins qui claque les portes la nuit, le petit déjeuner pas assez garni pour un 4 étoiles
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST... Peace seekers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "Nous apprécions grandement vos commentaires, ils nous aident à améliorer. Nous nous excusons pour ne pas avoir rencontré vos attentes comme pour le petit déjeuner, buffet, avec une variété de plats chauds et froids. Excusons pour tout inconvénient, à cause de notre situation centrale en ce qui concerne le bruit peut être occasionnellement quelques nuisances sonores, à l'avenir svp faites-nous savoir à l'avance pour être en mesure de vous offrir un espace intérieur plus silencieux. Elisabet Robles. Département de service à la clientèle"

January/2015 Someone from Albacete thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Ubicación del hotel. Comodidad de la cama. Ducha abundante.
  • Negative: Faltaría espejo de aumento en el baño y alguna silla o sillón en la habitación.
  • I RECOMMEND it for... Young travelers, Older travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

  • The hotel's reply:

    "Muchas gracias por sus comentarios, nos ayudan a mejorar. Toda sugerencia es bienvenida para poder seguir ofreciendo una buena relación calidad-precio. Esperamos poder volver a alojarle en alguno de nuestros hoteles en un futuro. Elisabet Robles. Dpto. de atención al cliente."

January/2015 Someone from Italia thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Abbiamo apprezzato molto le loro valutazioni, speriamo di essere in grado di ospitarvi in uno dei nostri hotel in futuro. Elisabet Robles. Dipartimento di servizio clienti."

January/2015 Someone from amsterdam thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: bed
  • Negative: *
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "We very much appreciate their appraisals, we hope to be able to accommodate you in one of our hotels in the future. Elisabet Robles Department of customer service"

January/2015 Someone from Málaga thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: La calidad de los servicios.
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST... Older travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Apreciado cliente, agradecemos mucho sus valoraciones, esperamos poder volver a alojarle en alguno de nuestros hoteles en un futuro. Elisabet Robles. Dpto. de atención al cliente"

January/2015 Someone from barcelona thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: Ubicación, el baño, el precio, la atención en recepción
  • Negative: la política de precios en web no se corresponde con la realidad, aunque en recepción solucionaron el problema; la habitación correcta pero sencilla (excepto el baño), la cama pequeña, los suelos fríos...
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5 Pero el baño muy bien
  • Value for money: 7.5 Pero si sube el precio, o no se hace un correcto mantenimiento (ahora el hotel es casi nuevo), mi valoración bajaría
Stars it deserves 3

  • The hotel's reply:

    "Muchas gracias por sus comentarios. No podemos reconstruir el incidente, pero no describe nuestra manera de trabajar en cuanto a los precios. Por lo que veo el problema fue solucionado desde nuestra recepción, y si no fue así le pido disculpas. Lamentamos no haber cumplido con sus expectativas, y esperamos poder volver a alojarlo en alguno de nuestros hoteles y así llevarse una buena impresión de nosotros. Elisabet Robles. Dpto. de atención al cliente"

December/2014 Someone from Germany thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Breakfast, room, bathroom, friendly Hotel staff
  • Negative: Nothing
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Peace seekers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Thank you very much for your comments, we hope to be able to accommodate you in one of our hotels in the future. Elisabet Robles Department of customer service."

December/2014 Someone from Elena thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: The rooms in the pictures, everything is clean and tidy. The hotel is located in a good area of the city.
  • Negative: No
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "We very much appreciate their appraisals, we hope to be able to accommodate you in the future in any of our hotels. Elisabet Robles. Department of Customer service"

December/2014 Someone from Italy thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: THE POSITION
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

  • The hotel's reply:

    "We very much appreciate their appraisals, we hope to be able to accommodate you in the future in any of our hotels. Elisabet Robles. Department of Customer Service"

December/2014 Someone from India thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: Location, decor and cleanliness.
  • Negative: Requires some more maintenance. Water was leaking out from the shower cubicle.
  • I RECOMMEND it for... Young travelers, Families, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

  • The hotel's reply:

    "Thank you very much for your comments. We apologize for the inconvenience caused with shower, pass note your complaint to the appropriate Department so that they solve the problem as soon as possible. Elisabet Robles. Department of Customer Service"

Hotel Ciutadella Barcelona Avd. del Marquès de l'Argentera, 4 Barcelona 08003 Spain
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