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Hotel Ciutadella Barcelona ****

Barcelona,  Spain

Phone: 933191944 Fax: 932956645 E-mail:: ciutadella@gargallohotels.es

Price: 90 - 302 € (Average)

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Rating by guests: 8.4 Based on 229 reviews

Inaugurado en 2012, el Hotel Ciutadella Barcelona es el alojamiento perfecto para los turistas que quieran disfrutar de Barcelona desde el mismo corazón de la ciudad. Está ubicado junto al Parque de la Ciutadella, a escasos metros del Barrio Gótico y de las playas.

Hotel Ciutadella Barcelona
Avd. del Marquès de l'Argentera, 4 (08003) - Barcelona (Spain)

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Overall rating:  8.4 Based on the last 40 of 229 reviews

Would you recommend this hotel?

  • Yes: 72.5%
  • No: 7.5%
  • I don't know: 20%

Rating by subject

  • Cleanliness: 9.2
  • Location: 9.2
  • Common facilities and services: 7.3
  • Staff: 9.4
  • Quietness: 7.8
  • Room: 8.1
  • Value for money: 7.5

December/2014 Someone from Madrid thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: El personal, la situacion, la decoracion
  • Negative: El desayono, la cafeteria cerrada
  • I RECOMMEND it for... Families, Couples, Business travelers
  • I recommend it especially AGAINST... Young travelers, Luxury
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4

  • The hotel's reply:

    "Muchas gracias por sus comentarios. Le informamos que es verdad, que tenemos la cafetería cerrada, ya no ofrecemos este servicio. Sentimos las molestias ocasionadas. En cuanto al desayuno es buffet, con variedad de alimentos fríos y calientes, de todas formas pasaremos nota al departamento correspondiente su queja. Elisabet Robles. Dpto. de Atención al cliente."

December/2014 Someone from Huesca thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: Trato del personal
  • Negative: Desayuno, algo justo
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

  • The hotel's reply:

    "Apreciado cliente, muchas gracias por sus comentarios y valoraciones, nos ayudan a mejorar. Pasaremos nota al departamento correspondiente su queja del desayuno, aunque es buffet con variedad de alimentos fríos y calientes, le pedimos disculpas por no haber cumplido con sus expectativas. Elisabet Robles. Dpto. de atención al cliente"

December/2014 Someone from barcelona thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: la habitación
  • Negative:
  • I RECOMMEND it for... Families, Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "Muchas gracias por sus comentarios, esperamos poder volver a alojarle en un futuro en alguno de nuestros hoteles. Elisabet Robles Dpto. de Atención al cliente."

December/2014 Someone from United States thinks:

  • Overall rating: 5.2
  • Would you recommend it? I don't know
  • Positive: Location, location, location - Right next door to the rail station and a 5 minute (or less) walk to the bus station. Internet access was good and continuous. Staff - 3/4 of staff were very helpful and courteous. The remainder I will attribute to a language barrier. The rooms were clean.
  • Negative: It was so incredibly noisy. Our room faced an alley which was used by box trucks and pedestrians. Also, guests were noisy during Friday and Saturday nights. The breakfast was ok but nothing great.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: Not rated
  • Room: 5
  • Value for money: 5
Stars it deserves 3

  • The hotel's reply:

    "Dear customer, thank you very much for your comments, as well as the time used to write their impressions. We apologize for the noise, due to our central location at times there may be some noise pollution. Please advise us on future occasions in advance to offer a quieter interior room. We will seize the opportunity to ask our guests that are more environmentally friendly with our clients. Breakfast is buffet, with variety of hot and cold food, anyway pass note to the appropriate Department your complaint. Elisabet Robles Department of Customer Service"

December/2014 Someone from Paris, france thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: propreté, situation géographique
  • Negative: aucun équipement dans la chambre
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Peace seekers, Business travelers
  • I recommend it especially AGAINST... Luxury, Classic style lovers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5 Aspect général très bon mais aucun supplément (minibar, cafetière, room service...)
  • Value for money: 5
Stars it deserves 2

  • The hotel's reply:

    "Je vous remercie beaucoup pour vos commentaires, nous aider à améliorer. Toute suggestion est la bienvenue pouvoir continuer à offrir bonne valeur pour l'argent. Elisabet Robles Département de service à la clientèle"

December/2014 Someone from Valencia thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: La ducha grande que te puedes mover sin pegarte en la pared o en la mampara
  • Negative:
  • I RECOMMEND it for... Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

  • The hotel's reply:

    "Muchas gracias por sus comentarios, esperamos poder volver a alojarle en nuestro hotel en un futuro Elisabet Robles Dpto. de atención al cliente"

December/2014 Someone from Houston, Texas thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: It was central to the Metro stations, very clean rooms and friendly atmosphere.
  • Negative: The breakfast buffet could have used a couple different items.
  • I RECOMMEND it for... Young travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "Thank you very much for your comments, help us improve. We much regret not having met their expectations as for the breakfast, is buffet with variety of hot and cold. We pass a note to the corresponding Department. Any suggestion is welcome to be able to continue offering good value for money. Elisabet Robles Department of Customer Service"

December/2014 Someone from cardedeu thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: Todo correcto
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

  • The hotel's reply:

    "Muchas gracias por sus comentarios, esperamos poder volver a alojarle en nuestros hoteles en un futuro. Elisabet Robles Dpto. de Atención al cliente"

November/2014 Someone from Florida, US thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Location
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Peace seekers, Modern style lovers, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "Thank you very much for your valuation, hope to be able to accommodate you in one of our hotels in the future. Elisabet Robles Department of Customer Service"

November/2014 Someone from pamplona thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: La ubicación
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Muchas gracias por su valoración, esperamos poder alojarle en alguno de nuestros hoteles en un futuro. Elisabet Robles Departamento de ATención al cliente "

Hotel Ciutadella Barcelona Avd. del Marquès de l'Argentera, 4 Barcelona 08003 Spain
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