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Hotel Ciutadella Barcelona ****

Barcelona,  Spain

Phone: 933191944 Fax: 932956645 E-mail:: ciutadella@gargallohotels.es

Price: 90 - 302 € (Average)

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Rating by guests: 8.4 Based on 229 reviews

Inaugurado en 2012, el Hotel Ciutadella Barcelona es el alojamiento perfecto para los turistas que quieran disfrutar de Barcelona desde el mismo corazón de la ciudad. Está ubicado junto al Parque de la Ciutadella, a escasos metros del Barrio Gótico y de las playas.

Hotel Ciutadella Barcelona
Avd. del Marquès de l'Argentera, 4 (08003) - Barcelona (Spain)

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Overall rating:  8.4 Based on the last 40 of 229 reviews

Would you recommend this hotel?

  • Yes: 72.5%
  • No: 7.5%
  • I don't know: 20%

Rating by subject

  • Cleanliness: 9.2
  • Location: 9.2
  • Common facilities and services: 7.3
  • Staff: 9.4
  • Quietness: 7.8
  • Room: 8.1
  • Value for money: 7.5

March/2016 Someone from Wales thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: Comfortable beds, light and airy bathroom, good location. Very helpful staff.
  • Negative: Not enough storage for clothes. The breakfast was good, but was not very exciting.
  • I RECOMMEND it for... Older travelers, Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 4

  • The hotel's reply:

    "We will be delighted to have had staying at our hotel. The hotel breakfast is buffet with hot and cold dishes, hot dishes with area. Coffee machines with decaf. Fridge with dairy products, machine juices, fresh and natural products. Variety of pastries and sausages. We hope to accommodate you soon in next visit. Anna Ruiz. Dept. Of Customer."

March/2016 Someone from France thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Très bien situé dans Barcelone
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "Merci d'exprimer votre opinion dans ce milieu. L'emplacement de notre hôtel est privilégié à quelques mètres du port et centre touristique de la ville. Il est un plaisir de recevoir des commentaires comme le vôtre nous motiver à continuer à améliorer chaque jour. Nous espérons vous revoir bientôt dans notre hôtel. Anna Département Ruiz. Customer."

February/2016 Someone from UK thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: The room size (including bathroom), the dark curtains, so we could sleep longer in the morning, location was superb, close to the park and sea (all walking distance)
  • Negative: Something you may not be able to help with, but had a few noisy neighbours that kept slamming doors late at night and shouting.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Handicapped, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5 Other guests were noisy
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "Dear Customer. We welcome your comments. We always ask for the involvement of our customers to maintain a good atmosphere and respect the rest of the other hotel guests. Sorry for any inconvenience. We hope to receive in the future for our hotels. Anna Ruiz Department. Customer. "

February/2016 Someone from Poland thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: location
  • Negative: no possibility to open the window blinds, the room was very dark
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 2.5
  • Room: 2.5
  • Value for money: 5
Stars it deserves 3

  • The hotel's reply:

    "Dear Customer. Please note that all windows and shutters of our hotels open, maybe some will stronger of the usual on these occasions recommend someone call reception and staff will rise to the problem solution. We hope to see you soon at our hotels. Anna Ruiz Department customer."

February/2016 Someone from valencia thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: DISEÑO
  • Negative: POCA CANTIDAD DE JABON Y COSAS DE ASEO
  • I RECOMMEND it for... Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "Muchas gracias por tus comentarios. Le informamos que contamos con amenities en todos los baños, de todos modos se puede llamar a recepción y se les subirá, en el caso de que sea necesario. Nos disculpamos por cualquier inconveniente causado. Anna Ruiz. Departamento de Servicio al cliente."

January/2016 Someone from UK thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: The convenient position right next to the station and close to the Metro.
  • Negative: No tea/coffee making facilities in the room (but that's probably just a British thing....)
  • I RECOMMEND it for... Young travelers, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "Thank you very much for expressing his opinion in this medium. It is a pleasure to receive feedback like yours motivate us to keep improving every day. We hope to see you soon again in our hotel. Anna Ruiz. Dept. Of customer service. "

January/2016 Someone from barcelona thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Luxury, Peace seekers, Classic style lovers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Muchas gracias por expresar su opinión en este medio. Es un placer recibir opiniones como la suya, nos motivan para seguir mejorando día a día. Esperamos verlos muy pronto de nuevo en nuestro hotel. Anna Ruiz. Dpto. de atención al cliente. "

January/2016 Someone from Uk thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: The room
  • Negative: No tea or coffee making in the room
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 10 Very good location, near most sites
  • Common facilities and services: 7.5
  • Staff: 10 Very friendly and helpful
  • Quietness: 5 Traffic a bit noisy but ok. Guests in other rooms very noisy for two nights
  • Room: 10 Two lovely large windows that had small balconies
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Thank you very much for your comments. I always order the involvement of our customers to maintain a good atmosphere and respect the rest of the other hotel guests. Sorry for any inconvenience. Anna Ruiz Department. Customer."

January/2016 Someone from France thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Le lit
  • Negative: Petit dejeuner
  • I RECOMMEND it for... Young travelers, Couples, Modern style lovers, Budget travelers
  • I recommend it especially AGAINST... Peace seekers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 2.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "D'abord, vous remercie beaucoup de vos commentaires. Désolé pas à votre goût. Nous avons un choix optimal de petit-déjeuner pour un hôtel de sa catégorie. Toutes les suggestions sont les bienvenus. Anna Ruiz. Département de service à la clientèle."

January/2016 Someone from Gernany thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Es ist ein wunderschönes Hotel mit sehr freundlichen Personal. Wir haben uns sehr, sehr wohl gefühlt und kommen nächstes Jahr wieder!
  • Negative: Das Frühstück war nicht so toll aber ok!
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Vielen Dank für seine Meinungsäußerung in diesem Medium. Es ist ein Vergnügen, um Feedback zu erhalten wie die Ihre motivieren uns, zu halten jeden Tag verbessern. Wir hoffen, Sie in unserem Hotel bald wieder zu sehen. Anna Ruiz. Abteilung Kundenservice."

Hotel Ciutadella Barcelona Avd. del Marquès de l'Argentera, 4 Barcelona 08003 Spain
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