Hotel Lyon *
Barcelona, Spain
Phone: +(34) 933194360 Fax: +(34) 932689062
The Lyon Hotel, is located right across from the train station "Barcelona Estación de Francia", very close to theb Gothic Quarter, Colón, Picasso Museum, harbour. It is placed at the shopping heart from the city rightby the Zoo and Ciudadela Park. Due to its location, this is the perfect hotel either to do any kind of negotiation, or to be comfortably installed in one of the most traditional business and tourist area of the city. All rooms are equipped with bathromm, T.V., telephone, air conditioning and central-heating. The hotel has 11 twins, 5 matrimonials and 4 singles with a single bed.
- Room Services
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- Rooms: 15
- Telephone
- Television
- Climate control
- Bed linen changing: every two days
- Main facilities
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- Rooms: 15
- Elevator
- Central heating
- General services
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- Rooms: 15
- Online reservations
Calle General Castaños, 6 (08003) - Barcelona (Spain)
Access:
Would you recommend this hotel?
- Yes: 90%
- No: 0.0%
- I don't know: 10%
Rating by subject
- Cleanliness: 8.8
- Location: 10
- Common facilities and services: 5.9
- Staff: 9.4
- Quietness: 6.5
- Room: 5.7
- Value for money: 7.8
April/2015 Someone from ravenna thinks:
- Overall rating: 9.1
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The hotel's reply:
"Grazie per la tua opinione, siamo felici di essere in grado di ospitarvi nel nostro hotel. Elisabet Robles. Il servizio di assistenza."
March/2015 Someone from Madrid thinks:
- Overall rating: 8
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The hotel's reply:
"Muchas gracias por sus comentarios, nos ayudan a mejorar. Sentimos las molestias ocasionadas, por problemas fuera de nuestro control tuvimos que desviarles al Hotel del Mar, es de la misma cadena hotelera, superior categoría y justo al lado del Lyon. Nos alegra saber que estuvo cómodo en nuestro hotel. Tomamos nota de l comentario del parking y pasaremos queja al departamento correspondiente. Reciba un cordial saludo, Elisabet Robles. Dpto. de atención al cliente."
March/2015 Someone from Toulouse thinks:
- Overall rating: 8
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The hotel's reply:
"Je vous remercie beaucoup pour vos commentaires. Nous espérons pouvoir vous accueillir dans notre hôtel à l'avenir. Elisabet Robles. Département de service à la clientèle"
March/2015 Someone from italy thinks:
- Overall rating: 8.3
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The hotel's reply:
"Thank you very much for your comments. Sorry for not having complied with its expectations for the entrance of the hotel. We hope to be able to accommodate you in our hotel in the future. Best regards, Elisabet Robles. Department of customer service."
February/2015 Someone from Denmark thinks:
- Overall rating: 7.6
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The hotel's reply:
"First of all thank the time used to write their impressions. We take note of your complaint, we will be happy to be able to accommodate you in our hotel. Elisabet Robles. Department of customer service."
February/2015 Someone from Grenoble thinks:
- Overall rating: 9
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The hotel's reply:
"Je vous remercie beaucoup pour vos commentaires, nous aider à améliorer. Nous nous sentons très bien les inconvénients du bruit, grâce à notre situation centrale, peuvent parfois être quelques nuisances sonores--à l'avenir svp faites-nous savoir à l'avance pour offrir une chambre plus calme. Salutations, Elisabet Robles. Département de service à la clientèle"
October/2014 Someone from Hungary thinks:
- Overall rating: 8.2
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The hotel's reply:
"We appreciate your comments. We regret to have not been able to meet your expectations in terms of our staff. Our team is fully committed to providing a perfect experience to our guests during their stay. Any suggestion is welcome to improve. Elisabet Robles Department of customer Service"
October/2014 Someone from bari thinks:
- Overall rating: 10
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The hotel's reply:
"We appreciate your comments. Any suggestion is welcome to improve. Elisabet Robles Department of customer Service"
October/2014 Someone from Bulgaria thinks:
- Overall rating: 5.6
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The hotel's reply:
"We appreciate your comments. We regret to have not been able to meet your expectations in terms of our staff. Our team is fully committed to providing a perfect experience to our guests during their stay. Any suggestion is welcome to improve. Elisabet Robles Department of customer Service"
September/2014 Someone from Menorca thinks:
- Overall rating: 9.6
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The hotel's reply:
"Muchas gracias por sus comentarios nos ayudan a mejorar. Lamentamos no haber cumplido con sus expectativas. Le paso esta queja al departamento correspondiente. Elisabet Robles Departamento de Atención al Cliente"