HotelSearch.com Home

Hotel María Elena Palace ****

Madrid,  Spain

Phone: +(34) 913604930 Fax: +(34) 913604789 E-mail:: info@hotelmariaelenapalace.es

Price: 70 - 185 € (Average)

See more photos

Add your hotel photo

Rating by guests: 8.4 Based on 766 reviews

Located in the very centre of Madrid, only 50 m from the Puerta del Sol. With a classic style but with modern facilities, it combines the most select ambience with the functionality and comfort of a good hotel. The hotel has 64 very well equipped rooms, and several function rooms with a capacity of between 30 and 200 people. The hotel also has a bar, restaurant, room service, social lounge...

Room Services
  • Rooms: 83
  • Telephone
  • Television
Main facilities
  • Rooms: 83
  • Elevator
  • Central heating
General services
  • Rooms: 83
  • Information not available
Hotel María Elena Palace
C/ Aduana, 19 (28013) - Madrid (Spain)

Access:

 

Overall rating:  8.4 Based on the last 40 of 766 reviews

Would you recommend this hotel?

  • Yes: 77.5%
  • No: 10%
  • I don't know: 12.5%

Rating by subject

  • Cleanliness: 8.9
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 8.8
  • Quietness: 8.1
  • Room: 7.3
  • Value for money: 8.1

July/2008 Someone from Belgium thinks:

  • Overall rating: 5.3
  • Would you recommend it? I don't know
  • Positive: The breakfast, but quite expensive: 14€
  • Negative: - Staff not very kind. - Electricity problems in the rooms (no light and problems to enter in the room)
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 2.5
  • Quietness: 7.5
  • Room: 2.5
  • Value for money: 5
Stars it deserves 3

July/2008 Someone from Trinidad y Tobago thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: Its so close to all the important places you want to visit, the staff is friendly,and the hotel exudes a charm that is unforgettable.
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Classic style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

July/2008 Someone from Tenerife thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

June/2008 Someone from Barcelona thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: El gran espacio, la posicion del hotel y la tranquilidad
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 Está muy bien situado en el centro, un hotel amplio, espacioso y super tranquilo.
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10 Muy tranquilo. No hemos oido ningun ruido.
  • Room: 10 Preciosa
  • Value for money: 10
Stars it deserves 5

June/2008 Someone from Barcelona thinks:

  • Overall rating: 8.9
  • Would you recommend it? Yes
  • Positive: Bar
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Handicapped, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

June/2008 Someone from Chicago, IL thinks:

  • Overall rating: 4.3
  • Would you recommend it? No
  • Positive: Location, lobby.
  • Negative: The hot water problem during my stay. I received no reimbursement from them for this situation
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5 There was no hot water from Sat evening thru Mon afternoon. I think they handled the situation very badly.
  • Staff: 7.5
  • Quietness: 10
  • Room: 2.5
  • Value for money: 2.5
Stars it deserves 3

May/2008 Someone from Brighton, UK thinks:

  • Overall rating: 5.8
  • Would you recommend it? I don't know
  • Positive: Staff helped me quickly when I had a problem
  • Negative: Very uncomfortable bed!
  • I RECOMMEND it for... Luxury, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST... Young travelers, Older travelers, Families, Modern style lovers, Budget travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: Not rated
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

May/2008 Someone from California thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: location, quietness, and shower
  • Negative: cold, unfriendly manner of front desk staff
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 2.5 Didn%27t respond to an email request I sent before arrival. Also, I found the staff to be efficient, but not warm and friendly -- rather businesslike and cold compared to other places we stayed in Spain. The bartender was very nice, though.
  • Quietness: 10
  • Room: 7.5 Everything was great, except that the beds were rather hard/uncomfortable.
  • Value for money: 7.5 Only complaints are the hard beds and unfriendly front desk staff.
Stars it deserves 4

May/2008 Someone from Brasil thinks:

  • Overall rating: 2.8
  • Would you recommend it? No
  • Positive:
  • Negative: Nos colocaram para dormir na frete do motor de aquecimento, impossivel dormir
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Families, Couples, Luxury, Business travelers
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5 nao nos foi dado nota fiscal (recipt)
  • Staff: 5
  • Quietness: Not rated Infelizmente nao pudemos dormir na primeira noite
  • Room: Not rated O controle remoto nao funcionava
  • Value for money: 2.5
Stars it deserves 2

May/2008 Someone from Atlanta, GA USA thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Location. Within walking distance to everything.
  • Negative: Finding it by car. You must get VERY explicit directions or you will not find it. Once you are there, it%27s wonderful.
  • I RECOMMEND it for... Older travelers, Couples, Classic style lovers, Healthy lifestyle
  • I recommend it especially AGAINST... Young travelers, Families, Luxury, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4
Hotel María Elena Palace C/ Aduana, 19 Madrid 28013 Spain
84%