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Hotel María Elena Palace ****

Madrid,  Spain

Phone: +(34) 913604930 Fax: +(34) 913604789 E-mail:: info@hotelmariaelenapalace.es

Price: 70 - 185 € (Average)

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Rating by guests: 8.4 Based on 766 reviews

Located in the very centre of Madrid, only 50 m from the Puerta del Sol. With a classic style but with modern facilities, it combines the most select ambience with the functionality and comfort of a good hotel. The hotel has 64 very well equipped rooms, and several function rooms with a capacity of between 30 and 200 people. The hotel also has a bar, restaurant, room service, social lounge...

Room Services
  • Rooms: 83
  • Telephone
  • Television
Main facilities
  • Rooms: 83
  • Elevator
  • Central heating
General services
  • Rooms: 83
  • Information not available
Hotel María Elena Palace
C/ Aduana, 19 (28013) - Madrid (Spain)

Access:

 

Overall rating:  8.4 Based on the last 40 of 766 reviews

Would you recommend this hotel?

  • Yes: 77.5%
  • No: 10%
  • I don't know: 12.5%

Rating by subject

  • Cleanliness: 8.9
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 8.8
  • Quietness: 8.1
  • Room: 7.3
  • Value for money: 8.1

January/2013 Someone from france but living in morroco thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: every thing
  • Negative: nothing
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Classic style lovers, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Estimado Cliente, Gracias por su valoración. Esperamos que su estancia haya sido de su total agrado y confiamos en poderle dar de nuevo la bienvenida en nuestro hotel. Saludos""

January/2013 Someone from Krasnoyarsk thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Location, breakfast
  • Negative: No
  • I RECOMMEND it for... Young travelers, Older travelers, Budget travelers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Estimado Cliente, Gracias por su valoración. Esperamos que su estancia haya sido de su total agrado y confiamos en poderle dar de nuevo la bienvenida en nuestro hotel. Saludo"

January/2013 Someone from la linea de la concepción thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families, Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

  • The hotel's reply:

    "Estimado Cliente, Gracias por su valoración. Esperamos que su estancia haya sido de su total agrado y confiamos en poderle dar de nuevo la bienvenida en nuestro hotel. Saludos""

January/2013 Someone from venezuela thinks:

  • Overall rating: 6.8
  • Would you recommend it? I don't know
  • Positive: El Lobby del hotel es muy impresionate, posee un muy buen personal tanto en el Bar como en el restaurant. Los banos del hotel son muy buenos
  • Negative: Lo que menos me gusto del hotel es que las camas son MUY incomodas y la decoracion de la misma es muy mala. Y possen un problema con el agua debido a que no sale ua temperatura constante mientras uno se bana, sino que sale caliente, fria, caliente, fria
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10 el personal del Bar y el restaurante es muy bueno, pero las personas de recepcion no son muy amables
  • Quietness: 2.5 hay una discoteca en la calle, la cual si unose hospeda un fin de semana y la habitacion da a la calle es fatal poder dormir
  • Room: 5 la habitacion esta bien, pero la cama es FATAL para dormir sumamente incomoda
  • Value for money: 5 los precios son elevados, es mejor comprarlo por internet por que la diferencia es abismal
Stars it deserves 3

  • The hotel's reply:

    "Estimado cliente. Agradecemos sus comentarios y los tenemos en cuenta como mediadas a tomar. Un saludo"

January/2013 Someone from france thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Location of the hotel in the middle of the city
  • Negative: maybe the size of the room (room #314)
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST... Classic style lovers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 2.5
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "Dear Customer. We appreciate your comments in an upcoming visit sure the view will change. greetings"

January/2013 Someone from Antwerp (Belgium) thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: location of the hotel
  • Negative:
  • I RECOMMEND it for... Budget travelers, Business travelers
  • I recommend it especially AGAINST... Modern style lovers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

January/2013 Someone from Greece thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: The breakfast
  • Negative: The size of the room
  • I RECOMMEND it for... Older travelers, Families, Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

January/2013 Someone from alicante thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: situacion
  • Negative: el televisor de las habitaciones
  • I RECOMMEND it for... Families, Couples, Peace seekers, Classic style lovers, Business travelers
  • I recommend it especially AGAINST... Luxury, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 5
  • Value for money: 5
Stars it deserves 3

January/2013 Someone from netherlands thinks:

  • Overall rating: 6.8
  • Would you recommend it? I don't know
  • Positive: location of the hotel, spaciousness of the room
  • Negative: temperature in the rooms, noiselevel and very costly WIFI (which should be free of charge these days!) reception staff gave all the information but did not always give the impression that they liked to do so.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 2.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

January/2013 Someone from Roma thinks:

  • Overall rating: 3.3
  • Would you recommend it? No
  • Positive: Ascensore
  • Negative: Biancheria da letto e da bagno
  • I RECOMMEND it for... Business travelers
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 5
  • Room: 2.5
  • Value for money: 5
Stars it deserves 2

  • The hotel's reply:

    "Gentile cliente. Inviateci i vostri commenti, che abbiamo passato in rassegna tutti i nostri vestiti e camme di balneazione. un saluto"

Hotel María Elena Palace C/ Aduana, 19 Madrid 28013 Spain
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