Hotel María Elena Palace ****
Madrid, Spain
Phone: +(34) 913604930 Fax: +(34) 913604789
Located in the very centre of Madrid, only 50 m from the Puerta del Sol. With a classic style but with modern facilities, it combines the most select ambience with the functionality and comfort of a good hotel. The hotel has 64 very well equipped rooms, and several function rooms with a capacity of between 30 and 200 people. The hotel also has a bar, restaurant, room service, social lounge...
- Room Services
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- Rooms: 83
- Telephone
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- Main facilities
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- Rooms: 83
- Elevator
- Central heating
- General services
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- Rooms: 83
- Information not available
C/ Aduana, 19 (28013) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 77.5%
- No: 10%
- I don't know: 12.5%
Rating by subject
- Cleanliness: 8.9
- Location: 10
- Common facilities and services: 7.5
- Staff: 8.8
- Quietness: 8.1
- Room: 7.3
- Value for money: 8.1
February/2013 Someone from asturias thinks:
- Overall rating: 7.8
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The hotel's reply:
"Estimado cliente. Agradecemos su comentario, gracias a ellos muchos de esos problemas se han ido solucionando. Un saludo"
February/2013 Someone from zaragoza thinks:
- Overall rating: 7.8
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The hotel's reply:
"Estimado cliente Agradecemos su comentario y esperamos seguir contando con su visita en próximas ocasiones. Un saludo"
February/2013 Someone from ibiza thinks:
- Overall rating: 8.7
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The hotel's reply:
"Estimado Cliente, Gracias por su valoración. Esperamos que su estancia haya sido de su total agrado y confiamos en poderle dar de nuevo la bienvenida en nuestro hotel. Saludo""
February/2013 Someone from Tarragona thinks:
- Overall rating: 8.8
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The hotel's reply:
"Estimado/a cliente/a Agradecemos sus comentarios y esperamos contar con su visita en sucesivas ocasiones. Un saludo"
February/2013 Someone from Barcelona thinks:
- Overall rating: 4.8
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The hotel's reply:
"Estimado cliente. Todos nuestros esfuerzos materiales y humanos se basan en ofrecer el mejor servicio a nuestros clientes, por eso agradezco su comentario para poder solucionar problemas puntuales. un saludo"
February/2013 Someone from Huesca thinks:
- Overall rating: 9.2
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The hotel's reply:
"Estimado cliente. Agradezco su comentario, a lo que nos comenta, somos conscientes de que una Ciudad como Madrid corre ciertos riesgos de ruidos, sobre todo en la zona en la que está ubicado el Hotel. de por hecho que en una próxima visita ese problema sera menor. Un saludo"
February/2013 Someone from Alemania thinks:
- Overall rating: 8.6
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The hotel's reply:
"Estimado cliente. Agradecemos su comentario, lamento esa incidencia puntual, hoy solucionada. Un saludo"
February/2013 Someone from malaga thinks:
- Overall rating: 9.4
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The hotel's reply:
"Estimado Cliente, Gracias por su valoración. Esperamos que su estancia haya sido de su total agrado y confiamos en poderle dar de nuevo la bienvenida en nuestro hotel. Saludo" "
February/2013 Someone from Murcia thinks:
- Overall rating: 7
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The hotel's reply:
"Estimado cliente. Agradecemos su comentario, es un problema que estamos tratando de solucionar. Un saludo"
February/2013 Someone from CANARIAS thinks:
- Overall rating: 9.2
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The hotel's reply:
"Estimado cliente. Agradecemos su comentario, lamento esa incidencia Un saludo"