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Hotel ValleMar ****

Puerto de la Cruz,  Spain

Phone: +34 92 238 4800 Fax: +34 92 238 3408 E-mail:: info@vallemar.com

Price: 90 - 300 € (Average)

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Rating by guests: 8.8 Based on 72 reviews

Having a functional and classic design this hotel to few steps from the beach, you will find it the ideal place for enjoying the typical Spanish culture. It has 171 rooms that include services like satellite television, heating and air-conditioning and full bathroom. Designed to offer its guests all the comforts and a good price. Travelling with your pets will not be a problem as they can also stay with us, it is accessible for disabled guests and it has an excellent restaurant service. Ideal place for relaxing and enjoying your sunny family holiday or with your partner by the sea.

Room Services
  • Rooms: 172
  • Telephone: in room
  • Television: pay channels
  • Hairdryer
  • Minibar
  • Climate control
  • Safe
  • Bath robe
Main facilities
  • Rooms: 172
  • Bar - coffee shop
  • Restaurant
  • Rooms/Facilities for Disabled Guests
  • Heated swimming pool
General services
  • Rooms: 172
  • Dogs accepted
  • Entertainment programs
Hotel ValleMar
Avda. de Colón, 4 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  8.8 Based on the last 40 of 72 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 5%
  • I don't know: 2.5%

Rating by subject

  • Cleanliness: 9
  • Location: 10
  • Common facilities and services: 8.5
  • Staff: 9.4
  • Quietness: 7.3
  • Room: 7.8
  • Value for money: 7.7

January/2020 Someone from London thinks:

  • Overall rating: 6.9
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Thank you for you review. We are sorry for the bad score you give us, and we realy hope that you enjoyed your stay with us. "

December/2019 Someone from Bayern thinks:

  • Overall rating: 4.6
  • Would you recommend it? No
  • Positive: die Lage
  • Negative: die Musikbeschallung, der von den beiden Lokalen im EG ausgeht! Warum muss die Promenade und damit die Zimmer zur Meerseite beschallt werden?
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: Not rated Musikbeschallung!
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Vielen Dank für Ihre Bewertung. Wir hoffen, das Sie einen angenehmen Urlaub bei uns verbracht haben und entschuldigen uns für die Unannehmlichkeiten die während Ihres Aufenthalts aufgetreten sind."

December/2019 Someone from suisse thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: Piscine sur le toit, petit-déjeuner et son service
  • Negative: Odeurs du restaurant à travers la ventilation. Literie trop dure
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5 Bruit de ventilation et des couloirs
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4

November/2019 Someone from Madrid thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Habitación grande, bien equipada
  • Negative: Camas con ruedas, no funcionaban los anclajes de estas y se movían en exceso.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Muchas gracias por su valoración. Deseamos que haya disfrutado su estancia con nosotros y lamentamos los inconvenientes surgidos durante la misma. Tomamos nota de sus comentarios para poder mejorar en la medida de lo posible."

October/2019 Someone from Norway thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Thank you very mucho for you rating. We hope to se you soon."

September/2019 Someone from Tenerife thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: La limpieza y el trato del personal.
  • Negative: El garaje no está comunicado con el hotel. La entrada de vehículos y personas es la misma, es peligroso
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Classic style lovers, Business travelers
  • I recommend it especially AGAINST... Young travelers, Luxury, Modern style lovers, Handicapped, Budget travelers, Healthy lifestyle
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Gracias por su valoración y recomendación. Esperamos que haya disfrutado de su estancia con nosotros y nos disculpamos por los inconvenientes surgidos durante la misma. Tomamos nota de sus sugerencias para mejorar en la medida de lo posible. "

August/2019 Someone from Panama thinks:

  • Overall rating: 3.6
  • Would you recommend it? No
  • Positive:
  • Negative: No hay service room No colocan en el baño lo mínimo indispensable que si colocan en un hotel 4 estrellas (shampoo acondicionador) etc La caja fuerte estaba mala y me la cobraban aparte
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: 5
  • Value for money: Not rated
Stars it deserves 1
  • The hotel's reply:

    "Estimado cliente, lamentamos su valoración tan negativa y nos disculpamos por los inconvenientes surgidos durante su estancia. Informarles que sí disponemos tanto de shampoo como acondicionador en la ducha con dispensador, lamentamos que no lo haya visto ni nos haya informado al respecto para poder avisarle. Esperamos que aún así haya disfrutado de nuestras instalaciones y de su estancia. "

July/2019 Someone from TENERIFE thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: El trato personal y el servicio de restauración del hotel.
  • Negative: Modernizaría la decoración de las habitaciones.
  • I RECOMMEND it for... Older travelers, Families, Couples
  • I recommend it especially AGAINST... Young travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Muchas gracias por su valoración. Nos complace recibir una puntuación tan alta y ver que haya disfrutado de su estancia con nosotros. Tomamos nota de las sugerencias para mejorar en la medida de lo posible y esperamos poder volver a tenerle como cliente. "

July/2019 Someone from Madrid thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Muchísimas gracias por su tan buena valoración. Es un placer para nosotros ver que todo ha sido de su agrado. Esperamos tener la suerte de volver a verles en el hotel muy pronto. "

June/2019 Someone from Caletillas S/C de Tenerife thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: La comida, la piscina climatizada y sobre la atención de todo el personal que se merece un diez
  • Negative: La habitación estándar es un poco triste
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Classic style lovers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 2
  • The hotel's reply:

    "Muchas gracias por su valoración. Le agradecemos los comentarios positivos que nos dedica y tomamos nota de las mejoras sugeridas. Esperamos volver a verles en el hotel muy pronto. "

Online reservation
Nights
Hotel ValleMar Avda. de Colón, 4 Puerto de la Cruz 38400 Spain
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