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Hotel Lyon *

Barcelona,  Spain

Phone: +(34) 933194360 Fax: +(34) 932689062 E-mail:: comercial@gargallo-hotels.com

Price: 56 - 62 € (Average)

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Rating by guests: 8.1 Based on 109 reviews

The Lyon Hotel, is located right across from the train station "Barcelona Estación de Francia", very close to theb Gothic Quarter, Colón, Picasso Museum, harbour. It is placed at the shopping heart from the city rightby the Zoo and Ciudadela Park. Due to its location, this is the perfect hotel either to do any kind of negotiation, or to be comfortably installed in one of the most traditional business and tourist area of the city. All rooms are equipped with bathromm, T.V., telephone, air conditioning and central-heating. The hotel has 11 twins, 5 matrimonials and 4 singles with a single bed.

Room Services
  • Rooms: 15
  • Telephone
  • Television
  • Climate control
  • Bed linen changing: every two days
Main facilities
  • Rooms: 15
  • Elevator
  • Central heating
General services
  • Rooms: 15
  • Online reservations
Hotel Lyon
Calle General Castaños, 6 (08003) - Barcelona (Spain)

Access:

 

Overall rating:  8.1 Based on the last 40 of 109 reviews

Would you recommend this hotel?

  • Yes: 90%
  • No: 0.0%
  • I don't know: 10%

Rating by subject

  • Cleanliness: 8.8
  • Location: 10
  • Common facilities and services: 5.9
  • Staff: 9.4
  • Quietness: 6.5
  • Room: 5.7
  • Value for money: 7.8

October/2016 Someone from argentina thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: la atenciòn, el confort de la habitaciòn.
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples, Peace seekers, Classic style lovers, Budget travelers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Older travelers, Luxury, Modern style lovers, Handicapped, Travelers with a car
  • Cleanliness: 10 impecable
  • Location: 10 muy bien ubicado
  • Common facilities and services: 10 todo lo necesario
  • Staff: 10 dispuesto y atento
  • Quietness: 10 buenas ventanas
  • Room: 10 colchones confortables
  • Value for money: 10 muy bien
Stars it deserves 4
  • The hotel's reply:

    "Estimado cliente, Agradecemos enormemente su visita y el tiempo que ha dedicado a compartir su experiencia con nosotros. Es un verdadero placer saber que hemos contribuido a que vivieran una experiencia única e inolvidable. Esperamos volver a hospedarlos en una futura ocasión. Anna Ruiz Dpto. atención al cliente"

August/2016 Someone from Toulouse thinks:

  • Overall rating: 5.2
  • Would you recommend it? I don't know
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Budget travelers
  • I recommend it especially AGAINST... Families, Luxury, Peace seekers, Handicapped, Healthy lifestyle
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: Not rated
  • Quietness: 2.5
  • Room: 2.5
  • Value for money: 7.5
Stars it deserves 1
  • The hotel's reply:

    "Gracias por sus comentarios, sentimos mucho el ruido, debido a nuestra ubicación céntrica en ocasiones puede que haya cierta contaminación acústica, en futuras ocasiones le aconsejamos nos avise con antelación para poder ofrecer una habitación interior más tranquila. Anna Ruiz. Dpto. de atención al cliente. "

July/2016 Someone from Région parisienne (FRANCE) thinks:

  • Overall rating: 7.4
  • Would you recommend it? I don't know
  • Positive: On m'a annoncé que l'hôtel était complet à mon arrivée. Une solution a très vite été trouvée. J'ai été transférée dans l'hôtel du même groupe situé juste à coté.
  • Negative: Peut-être les fruits du petit déjeuner qui n'étaient pas très mûrs et avaient un goût "particUlier" sur les 3 jours, mais rien de bien grave. A côté de ça , rien à dire
  • I RECOMMEND it for... Young travelers, Families, Couples, Modern style lovers, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Cher client. Nous apprécions votre opinion. Hôtel Lyon se trouve dans le général Castaños 6. Il est une rue calme parallèle au port. Il est un hôtel 1 étoile au troisième étage d'un immeuble avec 15 chambres. L'hôtel d'avoir une étoile est en parfait état et entièrement rénové. Petit côté, un autre hôtel de notre chaîne, situé au numéro 14 de la même rue, à quelques mètres. Espérons que nous obtenons une autre chance à un de nos hôtels. Anna Ruiz. Attention au client."

June/2016 Someone from Madrid thinks:

  • Overall rating: 5.2
  • Would you recommend it? I don't know
  • Positive: El trato recibido.
  • Negative: Que no supieran nada de mi reserva. Menos mal que llevaba copia de su email de respuesta a la reserva hecha on line. Llegar de viaje y que te digan que no tienen sitio en el hotel es muy desagradable.
  • I RECOMMEND it for... Young travelers, Budget travelers
  • I recommend it especially AGAINST... Older travelers, Families, Peace seekers, Classic style lovers, Modern style lovers, Handicapped
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 2.5
  • Room: Not rated
  • Value for money: 5
Stars it deserves 2
  • The hotel's reply:

    "Estimado cliente: Lamentamos que hubiese un malentendido con su reserva. Vemos que se pudo solventar sin problema. Esperamos nos dé otra oportunidad en el futuro. Anna Ruiz Dpto Atención al cliente. "

May/2016 Someone from italia thinks:

  • Overall rating: 7.6
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 4
  • The hotel's reply:

    "Caro Cliente. Grazie per la vostra opinione e che hai usato il tuo tempo per scrivere il vostro soggiorno. Lavoriamo per rendere felici i nostri clienti e la nostra più grande soddisfazione è sapere che il nostro obiettivo è stato raggiunto. Speriamo di darvi il benvenuto nel nostro hotel nel prossimo futuro. Anna Ruiz Dipartimento di customer care."

May/2016 Someone from Nice, France thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: L'accueil très agréable, et la rapidité du check-in et du check-out.
  • Negative: Les lumières qui vacillent et le bruit du matelas à ressorts
  • I RECOMMEND it for... Budget travelers
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Merci pour vos commentaires, nous prenons note de votre avis, cela nous permet de nous améliorer. Anna Ruiz. Dept. service à la clientèle."

May/2016 Someone from Ireland thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Very friendly staff, very clean and the beds were actually comfortable
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 Walking distance to Les ramblas and the beach taxis elsewhere were cheap
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 2.5 Could be a bit noisy outside but nothing major
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Dear Customer, We greatly appreciate your visit and the time you have dedicated to sharing their experience with us. It's a real pleasure to know that we helped to live a unique and unforgettable experience. We hope to host them on a future occasion. Anna Ruiz Customer Service"

April/2016 Someone from madrid thinks:

  • Overall rating: 6.8
  • Would you recommend it? Yes
  • Positive: situación
  • Negative: el olor del baño
  • I RECOMMEND it for... Young travelers, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente: Agradecemos su valoración y sus comentarios, sentimos mucho el tema del olor de las alcantarillas, es un problema general de la ciudad, a veces puede suceder que suba olor por el baño, esto es debido que estamos situados en la zona antigua de la ciudad y el problema viene del alcantarillado público. Sentimos muchos los inconvenientes. Anna Ruiz. Dpto. de atención al cliente. "

April/2016 Someone from Bruxelles thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: L'accueil et la situation de l'hotel
  • Negative: le bruit
  • I RECOMMEND it for... Young travelers, Couples, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Dear customer. Our complete on to make your stay at our hotels a unique experience. Also we try to educate our guests on the topic of noise to the rest of the customers. We hope to see you soon for our hotels. Anna Ruiz customer service."

February/2016 Someone from London, England thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: Having read many mixed reviews, I was pleasantly surprised to find this quirky little hotel on the second floor of what appears to be an apartment block, to be quiet, clean and very comfortable. The included breakfast at the Santa Marta hotel was more than adequate. A reasonably priced hotel in a good location close to the port/cruise terminal.
  • Negative:
  • I RECOMMEND it for... Couples, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 2
  • The hotel's reply:

    "Dear Customer. We appreciate your opinion and you have used your time to write about your stay. We work to make our customers happy and our greatest satisfaction is to know that our goal has been met. We hope to welcome you to our hotel in the near future. Anna Ruiz Department customer."

Hotel Lyon Calle General Castaños, 6 Barcelona 08003 Spain
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