HotelSearch.com Home

Hotel María Elena Palace ****

Madrid,  Spain

Phone: +(34) 913604930 Fax: +(34) 913604789 E-mail:: info@hotelmariaelenapalace.es

Price: 70 - 185 € (Average)

See more photos

Add your hotel photo

Rating by guests: 8.4 Based on 766 reviews

Located in the very centre of Madrid, only 50 m from the Puerta del Sol. With a classic style but with modern facilities, it combines the most select ambience with the functionality and comfort of a good hotel. The hotel has 64 very well equipped rooms, and several function rooms with a capacity of between 30 and 200 people. The hotel also has a bar, restaurant, room service, social lounge...

Room Services
  • Rooms: 83
  • Telephone
  • Television
Main facilities
  • Rooms: 83
  • Elevator
  • Central heating
General services
  • Rooms: 83
  • Information not available
Hotel María Elena Palace
C/ Aduana, 19 (28013) - Madrid (Spain)

Access:

 

Overall rating:  8.4 Based on the last 40 of 766 reviews

Would you recommend this hotel?

  • Yes: 77.5%
  • No: 10%
  • I don't know: 12.5%

Rating by subject

  • Cleanliness: 8.9
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 8.8
  • Quietness: 8.1
  • Room: 7.3
  • Value for money: 8.1

September/2013 Someone from London thinks:

  • Overall rating: 5.2
  • Would you recommend it? I don't know
  • Positive: Location
  • Negative: Very very noisey and the hotel was a little shabby
  • I RECOMMEND it for... Budget travelers
  • I recommend it especially AGAINST... Peace seekers
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 2.5
  • Staff: 7.5
  • Quietness: Not rated
  • Room: 5
  • Value for money: 5
Stars it deserves 2

September/2013 Someone from Tenerife thinks:

  • Overall rating: 5.9
  • Would you recommend it? I don't know
  • Positive: Todo el personal! Absolutamente TODO!
  • Negative: Mojo en el techo de la habitacion.Estoy alergica de mojo. Cobrar por usar su portátil. No había albornoz. Las habitaciones debería estar sin moquetas. Fatal para una persona con astma. El STOP para la puerta en el bano es muy peligrosa,debería buscar otra solución.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 2.5
Stars it deserves 3

September/2013 Someone from Switzerland thinks:

  • Overall rating: 7.3
  • Would you recommend it? I don't know
  • Positive: Room was very pleasant and spacious; most of the employees were friendly and helpful; breakfast was excellent.
  • Negative: The plumbing: In the shower, the water would become painfully hot, then suddenly cold, then come back to the initial temperature, about 1-2 times per minute. We were in two different rooms (first floor and third floor) and had the same problem in both rooms. This is a big detail that would keep me from recommending the hotel.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 5 Noise was fine except for Friday and Saturday nights--in a room facing the street.
  • Room: 10
  • Value for money: 7.5 Overall, the value was right. If it weren't for the problems with plumbing, I would recommend this hotel without a second thought.
Stars it deserves 4

September/2013 Someone from BARCELONA thinks:

  • Overall rating: 7.4
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 4

September/2013 Someone from francia thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: La localization (centro ciudad) y el calmo del hotel.
  • Negative:
  • I RECOMMEND it for... Older travelers, Families
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

September/2013 Someone from CANARIAS thinks:

  • Overall rating: 5.6
  • Would you recommend it? I don't know
  • Positive: EL TRATO DEL PERSONAL
  • Negative: APARTE DE VARIAS DEFICIENCIAS EN LA HABITACIÓN, TV. MUY ANTIGUO, EL ESPEJO PARA MAQUILLAR NO SE QUEDA QUIETO, EL ESPACIO DEL PLATO DE DUCHA MUY REDUCIDO Y LA ÚLTIMA NOCHE ESCÁNDALO EN LA CALLE, IMPOSIBLE DORMIR
  • I RECOMMEND it for... Young travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5
  • Room: 2.5
  • Value for money: 5
Stars it deserves 1

September/2013 Someone from logroño, repetire pero en habitación interior, o en noche de frio polar en exterior thinks:

  • Overall rating: 7.3
  • Would you recommend it? Yes
  • Positive: El desayuno era delicioso, lo bien presentado, lo rico que estaba
  • Negative: Ese garito vecino, el Moondance. Que nochecita
  • I RECOMMEND it for... Couples, Business travelers
  • I recommend it especially AGAINST... Peace seekers, Travelers with a car
  • Cleanliness: 7.5 La moqueta es moqueta
  • Location: 10 No necesitas metro si vas al centro
  • Common facilities and services: 7.5 Para dormir y desayunar esta fenomenal, no utilizamos más
  • Staff: 10 Siempre están atentos para oírte e indicarte las dudas
  • Quietness: 2.5 el vecindario
  • Room: 7.5 Eran comodas, la interior no tenia vistas la exterior era una monería con los arcos en ladrillo
  • Value for money: 10 si todo correcto
Stars it deserves 4

August/2013 Someone from Moscow, Russia thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: Location
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

August/2013 Someone from valencia thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Me encantó la habitación era muy amplia y estaba en muy buenas condiciones, limpia, y fresca siendo que era agosto. Bueno y el desayuno perfecto.
  • Negative: el aseo tenía unas pocas humedades en el techo...
  • I RECOMMEND it for... Families, Couples, Classic style lovers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 lo mejor porque estaba cerca de los puntos de interés que queríamos visitar
  • Common facilities and services: 7.5
  • Staff: 7.5 muy bien sobre todo el personal que atiende el desayuno muy atentos.
  • Quietness: 5 se oía algo de ruido por la gente de las calles contiguas, pero no llegaba a impedir dormir
  • Room: 10
  • Value for money: 10 muy bien con la oferta que ofrece el hotel en verano
Stars it deserves 4

August/2013 Someone from CASTELLON thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: UBICACION,LIMPIEZA Y DESAYUNO
  • Negative: HABITACION RUIDOSA, POR LA NOCHE, ES UNA ZONA DE PUBS Y BOTELLON
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Peace seekers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: Not rated
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
Hotel María Elena Palace C/ Aduana, 19 Madrid 28013 Spain
84%