Hotel María Elena Palace ****
Madrid, Spain
Phone: +(34) 913604930 Fax: +(34) 913604789
Located in the very centre of Madrid, only 50 m from the Puerta del Sol. With a classic style but with modern facilities, it combines the most select ambience with the functionality and comfort of a good hotel. The hotel has 64 very well equipped rooms, and several function rooms with a capacity of between 30 and 200 people. The hotel also has a bar, restaurant, room service, social lounge...
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- Rooms: 83
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- Rooms: 83
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- Rooms: 83
- Information not available
C/ Aduana, 19 (28013) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 77.5%
- No: 10%
- I don't know: 12.5%
Rating by subject
- Cleanliness: 8.9
- Location: 10
- Common facilities and services: 7.5
- Staff: 8.8
- Quietness: 8.1
- Room: 7.3
- Value for money: 8.1
July/2013 Someone from vivo en Cádiz thinks:
- Overall rating: 9.8
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The hotel's reply:
"Estimado Cliente: Gracias por elegirnos.Nuestros hoteles poseen un trato personalizado, porque lo más importante es siempre el cliente. Esperamos su vuelta!!! Un saludo"
July/2013 Someone from GIJON thinks:
- Overall rating: 8.3
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The hotel's reply:
"Estimado cliente. Nos enorgullece su comentario, esperando contar con su presencia en una próxima ocasión. Un saludo"
July/2013 Someone from Italy thinks:
- Overall rating: 7.9
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The hotel's reply:
"The issues we discussed, are the logical configuration of the building and rooms, these rooms are the quietest to be located away from the street noise. look forward again with his presence in our hotel. A greeting"
July/2013 Someone from GRAN CANARIA thinks:
- Overall rating: 9.9
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The hotel's reply:
"Estimado cliente. Agradecemos su comentario y su satisfacción hacia nuestro Hotel, lo haremos extensibles a todos nuestros empleados. Esperamos que en una próxima ocasión nos elija como alojamiento en Madrid. Un saludo"
June/2013 Someone from Germany thinks:
- Overall rating: 4.3
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The hotel's reply:
"Dear Customer. I appreciate your comments, pointing out that the problems tells us, and are trying to solve, in order to achieve 100% satisfaction. A greeting"
June/2013 Someone from Huelva thinks:
- Overall rating: 8.4
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The hotel's reply:
"Estimado cliente. Su comentario recompensa el esfuerzo de todo el personal por conseguir la plena satisfacción de nuestros clientes. Esperamos contar de nuevo con su visita. Un saludo"
June/2013 Someone from Argentina thinks:
- Overall rating: 10
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The hotel's reply:
"Muchas gracias por sus comentarios. Esto nos ayuda a mejorar cada día en nuestro trabajo. ¡Esperamos volverle a ver cuando regrese a Madrid!"
June/2013 Someone from scotland thinks:
- Overall rating: 9.9
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The hotel's reply:
"Dear Guest, Thabks for sharing your experience with us and other visitors. Your opinion is very helpful for all our staff.Hope to see you soon. Kind Regards, CHH Hotels"
June/2013 Someone from pamplona thinks:
- Overall rating: 8.2
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The hotel's reply:
"Estimado cliente, Muchísimas gracias por querer compartir con nosotros y el resto de clientes su experiencia en el Hotel María Elena Palace.Su comentario es muy valioso para todo el equipo.Gracias por confiar en nosotros. Esperamos poder darle nuevamente la bienvenida en alguno de nuestros establecimientos. Saludos, CHH Hoteles"
June/2013 Someone from Italy thinks:
- Overall rating: 7.8
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The hotel's reply:
"Dear Guest, Thank you for choosing Hotel María Elena Palace during your stay in Madrid We are very happy to hear you liked the locations. Your compliments about our breakfast are very much appreciated too.It will be a pleasure to host you again in future. With best regards, CHH Hotels "